Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Randy Vigh

Hilton Head Island,SC

Summary

As the driving force behind Hardwood Floors & More, Inc., I spearheaded operations and team management, significantly enhancing customer satisfaction and repeat business. My adeptness in project management and exceptional relationship-building skills led to surpassing business goals. Expert in negotiations and client services, I ensured competitive edge and high-quality service delivery.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.

Offering solid foundation in business principles and keen ability to learn and adapt within dynamic environment. Brings focus on operational efficiency and strategic planning, combined with skills in financial management and project coordination. Ready to use and develop analytical and organizational skills in the Building inspector role.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

26
26
years of professional experience

Work History

Owner/Construction

Hardwood Floors & More,Inc.
07.1999 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Education

Bachelors - Secondary Education

University of Toledo
Toledo, OH
05-1989

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Project estimating
  • Staff management
  • Team oversight
  • Business development
  • Business launch
  • Consulting
  • Negotiation
  • Sales leadership
  • Labor relations
  • Service quality assurance
  • Strategic project planning
  • Hiring and staffing
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Scheduling
  • Effective leader
  • Business leadership
  • Delegating work
  • Operations oversight

Languages

Spanish
Professional Working

Timeline

Owner/Construction

Hardwood Floors & More,Inc.
07.1999 - Current

Bachelors - Secondary Education

University of Toledo
Randy Vigh