RANDY WU
Summary
Solutions engineering professional with track record of delivering innovative solutions that drive performance. Known for reliable collaboration and ability to adapt to changing project requirements. Brings expertise in systems architecture and client support, ensuring high-quality results.
Overview
31
31
years of professional experience
Work History
Principal Field Applications Engineer
Microchip Technology
05.2010 - Current
- Assist OEM’s in all design phases of embedded systems using microcontrollers, analog, & memory, with a specialization in wireless IoT technologies (Bluetooth, Wi-Fi, Zigbee, Matter, Thread)
- Provide outstanding customer service to solidify a growing and loyal customer base
- Custodian of designs to actively drive design wins to successful product launches
- Participate in end-customer design reviews of both hardware and software architectures by providing valuable feedback on schematics, board layouts, and source codes
- Proactively resolve both business & technical issues for end users to maximize revenue
- Generate application notes, presentations, reference designs, and technical training collateral
- Facilitate technical training courses for embedded hardware engineers & firmware developers
- Visit customers with sales representatives to assist in promoting end product-specific solutions
- Develop relationships at new customer accounts and expand business at existing accounts
- Continuously improve technical knowledge to complement the regional customer base and influence corporate product direction
- Provide applications and design solutions to the company’s customer base by utilizing previous design, industry and product knowledge
- Collaborate with sales account managers to develop strategic plans for long-term revenue growth
- Compile market data to strongly influence and assist in the definition of future product roadmaps
- Continuously expanded technical knowledge base through ongoing professional development opportunities and active participation within industry forums or events.
- Developed strong relationships with key clients, fostering long-term partnerships that drove repeat business growth.
Sr. Technical Staff Member
Texas Instruments
08.1999 - 04.2010
- Created hardware and software reference designs to secure commitments involving digital processors and wireless modules at high-profile clients in the consumer product industry
- Built Proof-of-Concept platforms to demonstrate various requirements of customers’ end products
- Wrote application notes and associated source code for popular MCU-based applications such as fan control, wireless mice, keyboards, gamepads, portable medical devices, industrial control, and wireless networks
- Assisted customers with schematic reviews & code generation during all design phases
- Provided on-site technical support to quickly resolve issues and drive maximum revenue
- Participated in new account discovery with sales reps to increase future sources of revenue
- Collected feedback from new and existing customers to define product roadmaps
- Generated technical documentation and facilitated hands-on workshops for distribution partners and end-customers
- Developed sales strategies which resulted in year-on-year revenue growth
- Created competitive analyses for processors from various vendors such as Microchip, Atmel, Renesas, NXP, STM, SiLabs, & Freescale
Software Engineer
TRW
05.1998 - 07.1999
- Used Tornado development tools to create embedded real-time TCP/IP client-server applications running under VxWorks (Motorola 68030 microcontroller)
- Generated engineering-specific documentation including flow charts, block diagrams, and software specifications
Sales Engineer
Alligator Communications
06.1994 - 04.1998
- Developed real-time embedded firmware on the Motorola 68HC11E microcontroller
- Developed Windows Graphical User Interface applications using Visual C++
- Facilitated on-site multi-day training courses for customers
- Wrote technical user manuals for hardware and software products
- Generated proposals in response to RFQs from potential customers
- Performed on-site field service, technical support, and installation of communication systems
- Created procedures for board-level test & system QA
Education
Master of Science - Computer Science
California State University, East Bay
Hayward, CA12.1998
Bachelor of Science - Computer Engineering
California Polytechnic State University, SLO
San Luis Obispo, CA06.1994
Skills
- Wireless Technologies: Bluetooth Classic, BLE, Wi-Fi, Matter, Thread, WLAN, ZigBee, Sub-GHz
- Programming languages: Python, C, ANSI C, and various assembly languages
- Communications Peripherals: USB, Ethernet, CAN, IDA, LIN, UART, SPI, I2C
- IDE’s: TI Code Composer Studio, IAR Systems Embedded Workbench, Microchip MPLAB X
- RTOS: Micrium uC/OS, Pumpkin Salvo OS, TI DSP/BIOS, VxWorks, ThreadX, Linux, Zephyr
Timeline
Principal Field Applications Engineer
Microchip Technology
05.2010 - Current
Sr. Technical Staff Member
Texas Instruments
08.1999 - 04.2010
Software Engineer
TRW
05.1998 - 07.1999
Sales Engineer
Alligator Communications
06.1994 - 04.1998
Bachelor of Science - Computer Engineering
California Polytechnic State University, SLO
Master of Science - Computer Science
California State University, East Bay
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