Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

RANDY A RODRIGUEZ

Naples

Summary

Experienced Manager Trainee and Sales Representative with excellent customer service and employee management skills. Action-oriented with strong ability to communicate effectively with customers, vendors, suppliers and management.

Overview

14
14
years of professional experience

Work History

Production Manager

Universal Contracting Of FL
08.2022 - Current
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Implemented Agile methodologies for more efficient project management and team collaboration.
  • Prioritized roadmap in order to achieve product goals and metrics.

Salesperson

Sutherlin Nissan Of Fort Myers
07.2021 - 08.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Sales Associate, Finance Manager

Bonita Springs Mitsubishi
01.2020 - 08.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Processed invoices and contacted appropriate parties for timely payment receipt.

Senior Account Manager

Roofclaim.com
09.2018 - 01.2020
  • Reach out to accounts measuring satisfaction and increased revenue
  • Established and enforced sales goals to boost team success
  • Trained and supported junior account management professionals to increase company revenue
  • Researched and secured new accounts within assigned territory to increase sales and profitability
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Negotiated contracts, closed agreements and supported sales team in new product launches
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings
  • Input customer order details into system, accepted payments and updated accounts
  • Worked closely with executive team to outline company goals and transfer goals to account holders

Counter Associate

Gemaire Distributors
03.2016 - 09.2018
  • Attended to customer's needs as they came into the store
  • Respond to phone calls as customers placed orders
  • Respond to daily emails about purchasing and ordering
  • Handled customer complaints and concerns
  • Scheduled daily and weekly delivery routes
  • Shipping and Receiving coordinator
  • Supervise warehouse inventory

Sales associate

Germain Toyota of Naples
11.2015 - 03.2016
  • Greet customers as they came into the dealership
  • Land customer in the right vehicle
  • Negotiate the best deal possible for the customer and the dealer
  • Keep records of sold inventory
  • Maintain a professional approach towards customers and coworkers

Sales Manager

Tire Kingdom
08.2010 - 06.2015
  • Sales manager
  • Service advisor
  • Customer representative
  • Manage the day to day of a full vehicle service location
  • Anything from tire change to full engine repairs
  • Maintaining the warehouse and the shop fully stocked of the necessary materials to outperform the task
  • Manage a crew of 8 employees
  • Self motivated and confident on my customer service skills

Education

Pharmacy Technician -

Heritage Institute
Fort Myers, Florida
2014

High School Diploma -

Golden Gate High School
Naples, Florida
2012

Skills

  • Operations management
  • Staff management
  • Production scheduling
  • Team development
  • Customer service
  • Customer relationship building
  • Networking
  • Sales management
  • Closing techniques
  • Needs analysis
  • Prospecting skills

Languages

English
Full Professional
Spanish
Native or Bilingual

References

Raidiel Hernandez      Finance Manager Germain Toyota of Naples 

(239) 825-5277


Jose Iribar                   Finance Manager  Val Ward Cadillac

(239) 331-9835


Miguel Mitchel           Sales Manager  Subaru of Fort Myers 

(239) 207-1901 


Javier Renzoli             Manager  Truist Bank 

(239) 682-5245

Timeline

Production Manager

Universal Contracting Of FL
08.2022 - Current

Salesperson

Sutherlin Nissan Of Fort Myers
07.2021 - 08.2022

Sales Associate, Finance Manager

Bonita Springs Mitsubishi
01.2020 - 08.2021

Senior Account Manager

Roofclaim.com
09.2018 - 01.2020

Counter Associate

Gemaire Distributors
03.2016 - 09.2018

Sales associate

Germain Toyota of Naples
11.2015 - 03.2016

Sales Manager

Tire Kingdom
08.2010 - 06.2015

Pharmacy Technician -

Heritage Institute

High School Diploma -

Golden Gate High School

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RANDY A RODRIGUEZ