RANDY A RODRIGUEZ
Naples
Summary
Experienced Manager Trainee and Sales Representative with excellent customer service and employee management skills. Action-oriented with strong ability to communicate effectively with customers, vendors, suppliers and management.
Overview
14
14
years of professional experience
Work History
Production Manager
Universal Contracting Of FL
Fort Myers, FL
08.2022 - Current
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Coordinated design meetings and decisions with internal departments and teams.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Prioritized roadmap in order to achieve product goals and metrics.
Salesperson
Sutherlin Nissan Of Fort Myers
Fort Myers, FL
07.2021 - 08.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Sales Associate, Finance Manager
Bonita Springs Mitsubishi
Bonita Springs, FL
01.2020 - 08.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Reviewed documentation and identified financial discrepancies where applicable.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Processed invoices and contacted appropriate parties for timely payment receipt.
Senior Account Manager
Roofclaim.com
09.2018 - 01.2020
- Reach out to accounts measuring satisfaction and increased revenue
- Established and enforced sales goals to boost team success
- Trained and supported junior account management professionals to increase company revenue
- Researched and secured new accounts within assigned territory to increase sales and profitability
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Negotiated contracts, closed agreements and supported sales team in new product launches
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings
- Input customer order details into system, accepted payments and updated accounts
- Worked closely with executive team to outline company goals and transfer goals to account holders
Counter Associate
Gemaire Distributors
03.2016 - 09.2018
- Attended to customer's needs as they came into the store
- Respond to phone calls as customers placed orders
- Respond to daily emails about purchasing and ordering
- Handled customer complaints and concerns
- Scheduled daily and weekly delivery routes
- Shipping and Receiving coordinator
- Supervise warehouse inventory
Sales associate
Germain Toyota of Naples
11.2015 - 03.2016
- Greet customers as they came into the dealership
- Land customer in the right vehicle
- Negotiate the best deal possible for the customer and the dealer
- Keep records of sold inventory
- Maintain a professional approach towards customers and coworkers
Sales Manager
Tire Kingdom
08.2010 - 06.2015
- Sales manager
- Service advisor
- Customer representative
- Manage the day to day of a full vehicle service location
- Anything from tire change to full engine repairs
- Maintaining the warehouse and the shop fully stocked of the necessary materials to outperform the task
- Manage a crew of 8 employees
- Self motivated and confident on my customer service skills
Education
Pharmacy Technician -
Heritage Institute
Fort Myers, Florida2014
High School Diploma -
Golden Gate High School
Naples, Florida2012
Skills
- Operations management
- Staff management
- Production scheduling
- Team development
- Customer service
- Customer relationship building
- Networking
- Sales management
- Closing techniques
- Needs analysis
- Prospecting skills
Languages
English
Full Professional
Spanish
Native or Bilingual
References
Raidiel Hernandez Finance Manager Germain Toyota of Naples
(239) 825-5277
Jose Iribar Finance Manager Val Ward Cadillac
(239) 331-9835
Miguel Mitchel Sales Manager Subaru of Fort Myers
(239) 207-1901
Javier Renzoli Manager Truist Bank
(239) 682-5245
Timeline
Production Manager
Universal Contracting Of FL
08.2022 - Current
Salesperson
Sutherlin Nissan Of Fort Myers
07.2021 - 08.2022
Sales Associate, Finance Manager
Bonita Springs Mitsubishi
01.2020 - 08.2021
Senior Account Manager
Roofclaim.com
09.2018 - 01.2020
Counter Associate
Gemaire Distributors
03.2016 - 09.2018
Sales associate
Germain Toyota of Naples
11.2015 - 03.2016
Sales Manager
Tire Kingdom
08.2010 - 06.2015
Pharmacy Technician -
Heritage Institute
High School Diploma -
Golden Gate High School