Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Randy Chacon

Los Angeles,CA

Summary

I am an enthusiastic and customer-focused professional with a passion for providing exceptional service in dynamic and fast-paced environments. With strong communication skills fluent in English and Spanish, a deep commitment to passenger safety, and an ability to remain calm under pressure, I am eager to contribute to a top-tier airline as a flight attendant. My background includes training in emergency response, including heat-related emergencies, cardiac emergencies, and injury care, ensuring I am well-prepared to assist passengers in any situation. I excel at fostering positive passenger experiences, addressing their needs with empathy, and working collaboratively with team members to ensure smooth and safe operations. My goal is to create a welcoming and comfortable atmosphere for all passengers while upholding the highest standards of safety and professionalism.

Overview

4
4
years of professional experience

Work History

Team Leader

Jack in the Box
Los Angeles, CA
01.2021 - Current
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.

Education

High School Diploma -

Glendale Community College
Glendale, CA

Skills

  • Expert in customer service
  • Graduated from CPR class
  • Team leader and team player
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Bilingual, fluent in English and Spanish
  • Positive Attitude
  • Following Instructions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Reference

  • Reference name : Tiziana Withington, she is Current Flight Attendant for American Airlines, also she is my professor at Glendale College.

Timeline

Team Leader

Jack in the Box
01.2021 - Current

High School Diploma -

Glendale Community College
Randy Chacon