Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randzavie Strickland

Monroe,Louisiana

Summary

Proven asset protection specialist from Neighborhood Walmart, adept in loss prevention strategies and fostering customer trust. Leveraged surveillance techniques and strong report writing skills to significantly reduce shrinkage, enhancing store safety and operational efficiency. Excelled in multitasking and cultivating team vigilance, achieving notable improvements in asset recovery and risk management.

Overview

12
12
years of professional experience

Work History

Asset Protection Associate

Neighborhood Walmart
03.2015 - 07.2024
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Contacted local authorities and apprehended shoplifters.
  • Checked CCTV for evidence of shoplifting.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
  • Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
  • Kept patrons and employees safe and from criminal activity.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Conducted external investigations by collaborating with neighboring retailers, sharing information on known criminals and organized retail crime groups to safeguard the local business community.
  • Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
  • Streamlined surveillance operations, ensuring comprehensive coverage of high-risk areas.
  • Improved asset recovery rates with meticulous documentation and tracking of inventory discrepancies.
  • Reduced shrinkage significantly by implementing and monitoring strict access controls and surveillance systems.
  • Conducted daily floor walks to identify potential security risks, enhancing overall store safety.
  • Enhanced team's knowledge on loss prevention strategies through regular training sessions, improving store's security posture.
  • Enhanced customer trust by promptly addressing their concerns related to security and safety.
  • Monitored CCTV footage to quickly identify and address suspicious activities, safeguarding store assets.
  • Partnered with external security vendors to enhance surveillance and alarm systems, significantly improving store security.
  • Developed and implemented emergency response procedures, significantly improving preparedness for various scenarios.
  • Maintained detailed logs of all security-related incidents, providing valuable data for analysis and improvement.
  • Conducted risk assessments for new product lines, ensuring robust protection strategies are in place before launch.
  • Collaborated with store management to align security measures with overall business objectives.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Utilized various hand and power tools to secure premises and increase protection.

Convenience Store Clerk

E-Z Mart Stores Inc.
08.2013 - 01.2015
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Assisted customers with locating products, answering questions, and recommending items based on their needs.
  • Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
  • Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and products.
  • Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
  • Maintained open lines of communication with management and coworkers for effective problem-solving and continuous improvement opportunities within the store.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Assisted coworkers with managing heavy workloads or covering shifts when needed, fostering a supportive team environment.
  • Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
  • Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
  • Aided in preparing store for audits by ensuring compliance with local laws, regulations, and company guidelines regarding merchandise storage and display.

Baler Operator

Monroe Pack & Ship (Temp. Service)
03.2013 - 06.2013
  • Supported company sustainability efforts by properly sorting recyclable materials before baling them for future use or sale.
  • Collaborated with other team members to troubleshoot mechanical issues impacting production goals.
  • Kept up-to-date with industry trends and best practices through ongoing professional development opportunities.
  • Set up equipment for operation and adjusted settings.
  • Adapted quickly to changing demands in material processing, adjusting equipment settings accordingly for optimal results.
  • Reduced machine downtime by performing preventative maintenance on balers and related machinery.
  • Maintained a clean and organized work environment, contributing to overall team productivity and morale.
  • Increased production efficiency by maintaining and adjusting baler equipment settings.
  • Monitored inventory levels of consumables such as wire ties, ensuring adequate supplies were available for seamless baler operation.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Performed general equipment maintenance and repair to minimize downtime.

Laborer

Graphic Packaging (Temp. Service)
01.2013 - 03.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Spent time working as a stacker
  • Inspected product for specks, dimples, and fading or blurs
  • Worked on the Hamilton
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Education

No Degree - Construction Engineering

University of Louisiana At Monroe
Monroe, LA

Skills

  • Loss prevention strategies
  • Surveillance techniques
  • Loss prevention experience
  • Budgeting and financial management
  • CCTV tracking
  • Front-end monitoring
  • CCTV Monitoring
  • Plain-clothes surveillance
  • Footage review
  • Report writing skills
  • Customer Service
  • Multitasking

Timeline

Asset Protection Associate

Neighborhood Walmart
03.2015 - 07.2024

Convenience Store Clerk

E-Z Mart Stores Inc.
08.2013 - 01.2015

Baler Operator

Monroe Pack & Ship (Temp. Service)
03.2013 - 06.2013

Laborer

Graphic Packaging (Temp. Service)
01.2013 - 03.2013

No Degree - Construction Engineering

University of Louisiana At Monroe
Randzavie Strickland