Raneem Malkawi
Newburgh,IN
Summary
Dynamic professional with a proven track record in sales strategy development and customer relationship building, notably at Perfume Villah. Excelled in staff training and strategic planning, achieving significant sales goals and fostering team collaboration. Skilled in multitasking and time management, ensuring high productivity and service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Saleswoman
Perfume Villah
01.2024 - Current
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
Store Manager
Just Leggings
03.2023 - 12.2023
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Sales Manager's Assistant
Unique Designs
01.2021 - 02.2023
- Liaised between clients and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Bachelor of Science - Business Administration Project Management(Online)
Southern New Hampshire University
2500 N River Rd, Manchester, NH 0310606-2025
Skills
- Goal-oriented mindset
- Objection handling
- Sales strategy development
- Effective negotiation
- Upselling strategies
- Sales Pipeline Management
- Customer Service
- Customer Relationship Building
- Staff Training
- Strategic Planning
- dirict marketing
- Time Management
- Multitasking
Certification
- google analytics certification "beginner"
Languages
Arabic
Native or Bilingual
English
Full Professional
Turkish
Limited Working
French
Elementary
Timeline
Saleswoman
Perfume Villah
01.2024 - Current
Store Manager
Just Leggings
03.2023 - 12.2023
Sales Manager's Assistant
Unique Designs
01.2021 - 02.2023
Bachelor of Science - Business Administration Project Management(Online)
Southern New Hampshire University
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