Raneesha Crim
Las Vegas,NV
Summary
Motivated kitchen leader offering dedicated experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crew Member Cook
Wendy's Restaurant
12.2022 - 07.2023
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
- Collaborated with team members to provide seamless customer service during peak hours.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
Cook and Direct Support Professional
NCC Solutions
01.2021 - 06.2021
- Enhanced customer satisfaction by efficiently resolving complex issues and implementing appropriate solutions.
- Streamlined resolution processes for quicker response times and increased customer satisfaction.
- Collaborated with cross-functional teams to develop strategies for improving issue identification and resolution.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Manager, Communications & Office Services
G Styl Productions
04.2013 - 06.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Passionate about learning and committed to continual improvement.
Call Center Representative
Ver-A-Fast
02.2016 - 08.2020
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Freight Manager
5 Below
05.2014 - 12.2015
- Streamlined freight operations by implementing efficient tracking and monitoring systems.
- Reduced shipment errors by closely coordinating with warehouse teams and maintaining accurate inventory records.
- Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
- Trained new employees in company procedures and best practices, fostering a cohesive work environment.
- Organized records of vehicles, schedules and completed orders.
Food Service Worker
Brennan's Banquet & Catering Center
01.2011 - 02.2012
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Education
Medical Assisting
Bryant And Stratton College
Parma, OhHigh School Diploma -
Promise Academy
Cleveland, OH05.2019
Skills
- Cooking techniques
- Special event catering
- Attention to detail
- Negotiation
- Supplier Relationships
- Team Training and Development
- Carrier Negotiations
- Customer Needs Assessment
Certification
cpr certificate
first aid certificate
Timeline
Crew Member Cook
Wendy's Restaurant
12.2022 - 07.2023
Cook and Direct Support Professional
NCC Solutions
01.2021 - 06.2021
Call Center Representative
Ver-A-Fast
02.2016 - 08.2020
Freight Manager
5 Below
05.2014 - 12.2015
Manager, Communications & Office Services
G Styl Productions
04.2013 - 06.2021
Food Service Worker
Brennan's Banquet & Catering Center
01.2011 - 02.2012
Medical Assisting
Bryant And Stratton College
High School Diploma -
Promise Academy