MS Word
Ranetta H. Parker
Waller,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Production Operator
Diakin Comfort Technologies
Waller, TX
10.2022 - Current
- Instructed team members on safety protocols and monitored workers' adherence to such measures.
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Debone Specialist
Sanderson Farms Processing Plant
McComb, MS
04.2016 - 09.2022
- Followed all company policies and procedures to deliver quality work.
Hygiene Coordinator
Woodlands Dental Group
The Woodlands, TX
12.2014 - 02.2015
- Improved and developed knowledge through continuing education courses and seminars.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Maintained accurate medical and dental records by documenting important patient data in Software.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Educated patients on oral hygiene and care to prevent future dental issues.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
Dental Front Office Receptionist
Anderson Dental
Sugar Land, TX
04.2005 - 08.2013
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Obtained payments from patients and scanned identification and insurance cards.
- Helped patients complete necessary medical forms and documentation.
- Provided excellent customer service to create positive experiences and build patient trust.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared and processed patient referrals and transfer requests.
- Completed patient referrals to other medical specialists.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Office Manager
Classic Medical & Dental Clinics
Houston, TX
07.2002 - 04.2005
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created, maintained and updated filing systems for paper and electronic documents.
- Reported to senior management on organizational performance and progress toward goals.
- Delivered performance reviews, recommending additional training or advancements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Central High School
Baton Rouge, LASkills
Material Quality Control
Software
MS Excel
MS PowerPoint
MS Outlook
Timeline
Production Operator
Diakin Comfort Technologies
10.2022 - Current
Debone Specialist
Sanderson Farms Processing Plant
04.2016 - 09.2022
Hygiene Coordinator
Woodlands Dental Group
12.2014 - 02.2015
Dental Front Office Receptionist
Anderson Dental
04.2005 - 08.2013
Office Manager
Classic Medical & Dental Clinics
07.2002 - 04.2005
Central High School