Ranferi Santana
Pasadena,TX
Summary
Dynamic professional with proven expertise in customer service and problem-solving. Excelled in adapting to diverse customer needs, enhancing satisfaction, and efficiently resolving technical issues. Demonstrated teamwork and critical thinking skills, significantly improving service delivery and operational efficiency.
Overview
10
10
years of professional experience
Work History
Sales/ Repair Technicial
Bayshore Surveying Instrument Co.
11.2015 - 10.2024
- (Inside Sales)- I was in charge of customers that came in our shop to purchase materials or any type of surveying equipment. I would help them with any concerns on what type of equipment would best fit their needs.
- (Repair Technician)- I repaired and tested the surveying equipment. I would troubleshoot until the problem was found and would replace any parts if needed.
Sales Associate
PPG
04.2015 - 10.2015
- Assisting customers with selecting the right paint products for their projects.
- Preparing and mixing paint to customers exact specifications,
- Monitoring stock, receiving shipments, and organizing cans on their designated spot.
- Processing payments and handling exchanges or returns.
Education
High School Diploma -
Deer Park High School
Deer Park,TX05-2009
Skills
- Customer Service
- Adaptability
- Teamwork
- Problem Solving
- Work ethic
- Critical Thinking
- Active Listener
Languages
English
Spanish
Timeline
Sales/ Repair Technicial
Bayshore Surveying Instrument Co.
11.2015 - 10.2024
Sales Associate
PPG
04.2015 - 10.2015
High School Diploma -
Deer Park High School
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