Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline

RANFI REYNOSO

Deltona,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

ASSISTANT MANAGER

MEDRITE URGENT CARE
01.2021 - 05.2022
  • Responsibilities included distributing and collecting Covid Testing, PPE supplies and laptops, Checked Vital Signs, worked with DOE staff and students.

CUSTOMER SERVICE

SYKES ENTERPRISE
04.2018 - 06.2019
  • Booked travel with Expedia e.g., Airline reservations, car rentals and hotel reservations
  • Offered timely, attentive, upbeat service to customers, and made sure their needs were met in a manner that extended professionalism and courtesy
  • Processed payments and assisted with reservation changes and cancelations.

SALES ASSOCIATE

FOOT LOCKER
06.2017 - 12.2017
  • Cashing out customers with POS -Trash duties -Replenish Floor with items -Inventory clothing/sneakers

SYEP (Summer Youth Employment Program)

06.2015 - 08.2017
  • Plan and supervise afternoon activities -Chaperone weekend activities assigned by the Camp Director
  • Provide administrative support including data entry, making copies, restocking supplies -Assist students with camp group projects

CUSTOMER SERVICE ASSOCIATE

CONVERGYS
03.2014 - 07.2014
  • Provided round the clock customer service over the phone and email support for Charter customers, now known as Spectrum
  • Used the web as a backup resource for channel guides and plan prices
  • Assisted customers by troubleshooting with their cable boxes and troubleshooting internet routers.

Education

High School Diploma -

Deltona High School, Deltona, FL

Medical Assistant -

SOUTHERN TECHNICAL COLLEGE
10.2017

Skills

  • Excellent Customer Rapport
  • Excellent verbal communication skills
  • Trouble shooter
  • A desire to help people
  • Bilingual: English/Spanish
  • Office 365
  • Vital Signs
  • HIV/OSHA
  • Phlebotomy
  • Task Delegation
  • Money Handling
  • Team Motivation

Hobbies and Interests

  • Reading
  • Travel
  • Video Games
  • Music
  • Technology

Languages

Spanish
Native or Bilingual

Timeline

ASSISTANT MANAGER - MEDRITE URGENT CARE
01.2021 - 05.2022
CUSTOMER SERVICE - SYKES ENTERPRISE
04.2018 - 06.2019
SALES ASSOCIATE - FOOT LOCKER
06.2017 - 12.2017
SYEP (Summer Youth Employment Program) -
06.2015 - 08.2017
CUSTOMER SERVICE ASSOCIATE - CONVERGYS
03.2014 - 07.2014
Deltona High School - High School Diploma,
SOUTHERN TECHNICAL COLLEGE - Medical Assistant,

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RANFI REYNOSO