Accomplished Patient Care Technician III and Preceptor with a proven track record at Fresenius Kidney Care Dialysis for 24 years, adept in phlebotomy techniques and fostering compassionate care. Excelled in mentoring new hires, enhancing patient satisfaction, and streamlining staff scheduling. Skilled in infection control and promoting teamwork, significantly contributing to operational excellence and patient education.
• Perform renal failure patient care under the supervision of a registered nurse initiate, monitor and terminate dialysis treatment per protocol.
• Actively participates in unit activities and projects e.g. transplant/vascular access coordinator, new hire preceptor and staff resource.
• Monitor patient and family education regarding access care including medical instructions.
• Perform administrative tasks for employees and follow up with clients/patients to ensure satisfaction is achieved.
• Manage facility staffing for patient care needs including recruiting, interviewing, hiring, training, supervising, coaching and performance.
• In charge of staff and patient daily and monthly schedule.
• Offer continuous guidance and mentorship on best practices while
providing constructive feedback to new hires.
• Maintain integrity of medical and operations records and complies
with all data collection and auditing activities.
• Provided operational support to nurses and healthcare
professionals.
• Maintained and set up sterile field for patient's procedure.
• Served as liaison to patients, their families and the clinical staff.