Identified cost-saving measures for clients by recommending appropriate federal, state, or local incentives available for their projects.
Contributed to company success by consistently meeting or exceeding sales targets.
Increased solar energy adoption by conducting comprehensive consultations with potential clients.
Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
Ensured high-quality customer experiences by addressing any post-installation issues promptly and effectively.
Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Maintained accurate records of all sales activities using CRM software, enabling precise tracking of performance metrics.
Worked effectively in fast-paced environments.
REAL ESTATE AGENT
TSB PROPERTY LLC
01.2021 - Current
Consistently exceeded sales targets by an average of 10%-15% each quarter, resulting in annual sales volume of over $10 million
Developed and implemented comprehensive marketing strategies to increase exposure of properties, resulting in a 25% increase in inquiries and showings
Fostered strong relationships with clients, leading to a 90% referral rate and a 50% increase in repeat business
Utilized expert negotiation skills to close deals with buyers and sellers, resulting in an average of 95% of asking price achieved
Conducted market research and analysis to accurately price properties, resulting in an average of 5% faster sales compared to local market trends
Acted as a liaison between buyers, sellers, and other industry professionals, including attorneys and inspectors, to ensure smooth and successful transactions
Maintained up-to-date knowledge of real estate regulations and market trends through ongoing training and education programs
Property manager
Keystone property management and maintenance
02.2021 - 12.2021
Rent and lease management: Collecting rent from tenants, setting rental rates, and negotiating lease agreements
Property maintenance: Ensuring that the property is well-maintained, making repairs as needed, and handling emergency maintenance requests
Tenant relations: Dealing with tenant complaints, addressing concerns, and answering questions about the property and lease agreements
Marketing and leasing: Advertising vacant units, showing properties to potential tenants, and processing rental applications
Budget and financial management: Creating and managing budgets for the property, handling financial transactions, and keeping financial records
Compliance with regulations: Ensuring that the property complies with all relevant laws and regulations, including building codes, health and safety codes, and fair housing laws
Supervising staff: Hiring and managing staff as needed, such as maintenance
Appliances Sales Associate
Home Depot
06.2020 - 12.2020
Greeting customers and assisting them in finding the products they are looking for
Demonstrating the features and benefits of appliances to customers
Answering customers' questions about product specifications, usage, and care
Recommending products to customers based on their needs and preferences
Processing sales transactions using the cash register or point-of-sale system
Resolving customer complaints and issues with product returns or exchanges
Maintaining knowledge of current promotions, sales, and new product releases
Keeping the sales floor and displays clean and organized
Participating in training and professional development opportunities to improve product knowledge and sales skills
Collaborating with other associates and department managers to achieve sales goals and targets
Water damage technician
Mammoth Restorations
05.2019 - 01.2020
At my job as a water damage technician, I was responsible for assessing, mitigating, and repairing damage caused by water incidents, such as floods, leaks, and burst pipes
When dealing with clients, I maintained a high profile of professionalism, I had to place myself in my clients situation and understand that water damages are a stressful and overwhelming experience for them, I was always able to effectively communicate with them to ease their concerns
I also had to explain the damage assessment process, the work that needs to be done, and provide clear timelines and estimates
I was very responsive and available to answer any questions my clients had and keep them informed of any updates or changes in the project
Coordinating with insurance companies is another crucial part of my job
I have worked closely with insurance adjusters to ensure that the project is covered by the client's policy and that all necessary documentation is provided to support the claim as well as to provide detailed reports, including photos, of the damage and repairs needed
I was effectively communicating with the insurance company to ensure that the project is completed on time and within budget
Education
Associates degree - Business Administration And Management
Northampton Community College
Northampton, PA
Real-Estate licensed -
Greater Lehigh Valley Realtors
12-2020
Skills
Solar System Design
Incentive Programs
Training and education
Sales strategy development
Property Management
Payment Collection
Property Inspections
Customer service-focused
Multi-family property management
Marketing and Advertising
Languages
Arabic
Native or Bilingual
Timeline
Residential Solar Energy Consultant
Sunrun
02.2023 - Current
Property manager
Keystone property management and maintenance
02.2021 - 12.2021
REAL ESTATE AGENT
TSB PROPERTY LLC
01.2021 - Current
Appliances Sales Associate
Home Depot
06.2020 - 12.2020
Water damage technician
Mammoth Restorations
05.2019 - 01.2020
Associates degree - Business Administration And Management
Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)