RANIA AYOUB
Lebanon,Beirut
Summary
Creative individual with superb ability to multi-task as well as proven time management skills seeks to fill the available position to gain more experience and utilize my interpersonal skills along with the organization objective. I consider myself as a people’s person who can interact and communicate easily with others. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
warehouse assistant
Rammal Group
04.2009
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Assisted with stock takes and cycle counts to promote accurate inventory processes
- Received and processed incoming stock to keep inventory levels accurate and up-to-date
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Packaged and shipped orders accurately to promote safe and quick delivery to customers
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
marketing representative
Abu Aadal
01.2009
- For different product in different places including “Mazen pharmacy; Richani pharmacy, Rammal group warehouse, Beirut mall, Spinneys”
Shop Manager
C Brands
11.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures
- Maintained safe working environment by enforcing adherence to safety and security protocols
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints
- Kept orderly and accurate accounting records by monitoring sales documentation
- Created employee schedules to align coverage with forecasted demands
- Mentored team members to enhance professional development and accountability in workplace
- Trained new employees on proper protocols and customer service standards
- Reported issues to higher management with great detail
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
Shop Manager
Megatronics
06.2022 - 11.2022
- Managed inventory control, cash control, and store opening and closing procedures
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints
- Created employee schedules to align coverage with forecasted demands
- Trained team members in successful strategies to meet operational and sales targets
- Interacted well with customers to build connections and nurture relationships
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Supervised creation of exciting merchandise displays to catch attention of store customers
Purchasing Manager
Harkous
04.2022 - 06.2022
- Responsabilities
- Research potential vendors Compare and evaluate offers from suppliers
- Negotiate contract terms of agreement and pricing
- Track orders and ensure timely delivery
- Review quality of purchased products
- Enter order details (e.g
- Vendors, quantities, prices) into internal databases
- Maintain updated records of purchased products, delivery information and invoices
- Prepare reports on purchases, including cost analyses
- Monitor stock levels and place orders as needed
- Coordinate with warehouse staff to ensure proper storage
- Attend trade shows and exhibitions to stay up-to-date with industry trends
- Implement safety policies
- Interact with vendors and suppliers
- Manage store budgets
- Reduce cost expenses
- Work on the sales floor
- Offer excellent customer service
- Respond to customer questions, concerns and complaints
- Track and increase sales.
Shop Manager
Fox Club
10.2021 - 04.2022
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Raised property accuracy and accountability by creating new automated tracking method
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Supervised creation of exciting merchandise displays to catch attention of store customers
Executive secretary & warehouse manager
JTC s.a
05.2016 - 06.2021
- Answered high volume of phone calls and email inquiries
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Coordinated travel arrangements and bookings for executive staff
- Organized and updated schedules for executives
- Handled confidential information in professional manner
- Created and managed office systems to efficiently deal with documentation
- Handled incoming and outgoing mail, email and faxes
Warehouse manager
05.2013 - 05.2016
- Providing high level secretarial and administrative support
- Hard-working and responsible logistics professional with five years experience managing successful warehouses and storerooms
- Team oriented and safety conscious, I am keen to apply my organizational skills to a dynamic warehouse, logistics, distribution or inventory team.
Stock controller
Murex Group
03.2012 - 05.2013
- Determined and performed appropriate adjustments of authorized stock levels
- Performed inventory control, such as counting, and stocking merchandise
- Maintained effective team member communication
- Monitored inventory levels in stockrooms and alerted management to any discrepancies
- Maintained stockroom records and generated reports for management
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Unloaded, sorted and stocked merchandise according to store layout and product placement
Cashier
Spinneys
01.2010 - 03.2012
- Customer services, PFM “Provident Fund Management (software)” & Loyalty program of points & Expiry food checks
- Built relationships with customers to encourage repeat business
- Performed cash, card and check transactions to complete customer purchases
- Used POS system to enter orders, process payments and issue receipts
Education
BS - Economic sciences
Lebanese University
Beirut2012
Lebanese Baccalaureate - Socio-economics
Ghoubeiry Official High School
Beirut2009
Skills
- COMPUTER LITERACY & SKILLS
- Microsoft Office (Power Point- Excel- Word), paper port, One Drive & Very good using computer
- Working on PARADOX, SOFTWWARE GROUP, NORIA by EDM, Navigation System & POS software, Dolphin, and Minerva
- Anger and Stress Management
- Handle Multiple Tasks
- Proven leadership and management skills with the ability to optimize team performance and development
- Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
- Strong and confident negotiator with the ability to negotiate at all levels
- Excellent communication, interpersonal and influencing skills
- Excellent analytical and problem solving abilities
- Results orientated with ability to plan and deliver against project deadlines
Accomplishments
- Product design and development, recipe creation, product quality, and financing
- Customer identification and communication with key points of sale
- Identify and assess target cases throughout the affected areas
- Full operation front and back office: assigning and directing work
- Drive and execute operation profit goals and sales, Assist cost control director and accounting, outsourcing better deals with vendors and improving relationships with suppliers
- Warehouse operation: purchasing and stocking, scheduling and receiving food and
- Beverage deliveries, overseeing product quality and quantity
- Ensure active communication with owners and incorporate feedback into process and improvement on the ground
- Responsible for employee workflow and performance, recruiting and training staff on
- Customer service and product knowledge
- Consult with upper management regarding strategies and goals
- Identify, assemble and organize items to coordinate events successfully
- Create invite lists and track RSVPs
- Training and development for all team for an efficient performance
- Achieve sales target
- Manage waste and quality control
- Oversees all cash and POS duties, opening and closing procedures
- Anticipate guests needs.
Timeline
Shop Manager
C Brands
11.2022 - Current
Shop Manager
Megatronics
06.2022 - 11.2022
Purchasing Manager
Harkous
04.2022 - 06.2022
Shop Manager
Fox Club
10.2021 - 04.2022
Executive secretary & warehouse manager
JTC s.a
05.2016 - 06.2021
Warehouse manager
05.2013 - 05.2016
Stock controller
Murex Group
03.2012 - 05.2013
Cashier
Spinneys
01.2010 - 03.2012
warehouse assistant
Rammal Group
04.2009
marketing representative
Abu Aadal
01.2009
BS - Economic sciences
Lebanese University
Lebanese Baccalaureate - Socio-economics
Ghoubeiry Official High School