Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Rania Guesmi

Doha,DA

Summary

Enthusiastic and adaptable professional receptionist with exceptional multitasking abilities and writing skills. Works well as part of a team and communicates promptly and thoroughly with staff and customers. Keeps a tight schedule and manages time in an organized and attentive manner. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

3
3
years of professional experience

Work History

Medical Receptionist & Insurance Coordinator

Brite Medical Center
Doha, Doha
06.2022 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed data entry tasks related to billing and collections procedures.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Checked patients in and out for appointments and collected co-payments.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Sales and Student Relation Officer

London Doha Academy
Doha
10.2021 - 05.2022
  • Greet customers and visitors, determine their needs and direct them appropriately
  • Answer phone calls
  • Manage mails and enquiries
  • Perform administrative duties
  • Ensure cleanliness
  • Assist in maintaining security
  • Update calendars and schedule meetings
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Organized and coordinated meetings between senior management and other departments across the organization.
  • Developed strategies for improving operational efficiency while reducing costs.

Education

International Trade Diploma -

Skills

  • Employee of the Month
  • Skilled in various selling strategies
  • Strong motivation skills
  • Microsoft Office Suite (word, excel, PowerPoint)
  • Medical office administration
  • Billing support
  • Records Management
  • Payment Collection
  • Insurance Verification
  • Medical Charting
  • Mail Management
  • Patient Relations
  • Patient Registration
  • Account Management

Languages

Arabic: Mother Tongue, French: Fluent, English: Fluent

Languages

Arabic
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2

Timeline

Medical Receptionist & Insurance Coordinator

Brite Medical Center
06.2022 - Current

Sales and Student Relation Officer

London Doha Academy
10.2021 - 05.2022

International Trade Diploma -

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Rania Guesmi