Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Rania Matar

New Paltz,NY

Summary

Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Office Manager

Travel Agency
Albany , NY
01.2016 - 03.2020
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Administration Manager

petroleum international company
Alexandria , Egypt
02.1996 - 01.2002
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Answered questions from customers regarding products and services offered by the company.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors and provided general information about the company.
  • Processed invoices for payment using accounting software applications.

Education

Bachelor of Science - Interior Design

Faculty of Engineering
Alexandria, Egypt
04-1996

Skills

  • Customer service
  • Office management
  • Inventory management
  • Process optimization
  • Microsoft Excel
  • Data entry
  • Calendar management
  • Problem solving
  • Team collaboration
  • Effective communication
  • Administrative support
  • Documentation and control
  • Business administration
  • Management consultation
  • Scheduling and coordinating
  • Documentation expertise
  • Computer skills
  • Office management software
  • Reporting and documenting

Affiliations

PAINTING, PLAYING TENNIS AND BASKETBALL , SOLVING MATH PROBLEMS ,LISTEN TO MUSIC , MEDITATING, READING NOVELS

Languages

English
Professional
Arabic
Professional
French
Professional

Certification

  • BACHELOR IN ENGINEERING , CERTIFICATED OF LICENSES INTERIOR DISIGNER

References

References available upon request.

Timeline

Office Manager

Travel Agency
01.2016 - 03.2020

Administration Manager

petroleum international company
02.1996 - 01.2002

Bachelor of Science - Interior Design

Faculty of Engineering