Rania Mohamed
Palisades Park,NJ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Front Desk Administrator/Medical Office Assistant
Core Care Plus Rehab
Maywood, NJ
08.2024 - Current
- Welcomed and directed patients, ensuring a positive and memorable experience through excellent customer service
- Collected and verified patient demographic and insurance information at each visit to maintain compliance with Federal and Meaningful Use guidelines
- Managed electronic medical records (EMR) by scanning and updating pertinent patient information, including authorizations and recent lab results
- Secured patient authorizations for medical record releases in compliance with HIPAA regulations
- Coordinated insurance authorizations and scheduled follow-up appointments to maintain efficiency and prescribed visit statistics
- Proactively monitored patient schedules, contacted patients to maintain their Plan of Care (POC), and resolved minor billing complaints
- Supported clinical staff by preparing examination rooms, maintaining cleanliness, and assisting providers with treatment tools
- Managed daily and overall collection statistics, including claims management and account administration for denied or unpaid claims
- Processed medical records requests and updated EMR for unpaid claims
- Assisted with ordering and stocking office supplies while maintaining a clean and welcoming waiting room
- Participated in company marketing events and performed additional duties as assigned
Medical Management Agent
General Medical Management
New York, NY
05.2023 - 06.2024
- Lead data analyst in charge of going through all Data and organizing it
- Responsible for calling upwards of 200 patients a day
- Helping Patients with questions and concerns they want to relay to the doctors or information about their appointment
- Scheduling patients for appointments, to improve practice
- Bringing our team of management professionals into medical offices so as doctors, the focus can remain on patient care while we take care of the behind-the-scenes
- Optimize Quality Measure performance and help practices be compensated for providing efficient and high-quality care
- Recruitment services for medical practices including but not limited to MAs, MDs, RNs, and NPs
- Coordinating patient care; scheduling appointments, obtaining authorizations and ensuring that patients receive timely and appropriate care tailored to their medical needs
- Regularly monitored and reported on key performance indicators to drive process improvements
- Kept up with evolving healthcare regulations, insurance policies, and industry trends through ongoing professional development and training
Makeup Artist, Front Desk Receptionist, Assistant Manager
Moxie Beauty bar and salon
Secaucus, and Edgewater, NJ
03.2022 - 06.2023
- Designated Makeup artist for the salon
- Creates a welcoming and warm atmosphere for clients
- Traveling to events for makeup clients
- Worked on Brides and Bridal parties
- Special effects makeup on clients
- Able to fulfill any type of makeup requests
- Learned a lot of knowledge about hair care and styling
- Kept employees operating productively and working on tasks to meet business and customer needs
- Customer service
- Worked in the computer aspect of running the salon
- Managed schedule with clients and staff
- Restocked and kept track of inventory
- Cleaning and keeping the salon organized
- Responsibilities of opening and closing the salon
- Counting the register and handling money responsibilities
- Answering the telephone for clients
Freelance Beauty Consultant
Lancome Paris freelancer
NJ
03.2022 - 03.2023
- Customer service
- Product knowledge
Sales Associate
Sephora+Kohls
Secaucus, NJ
09.2021 - 09.2022
- Customer service
- Shade matching customers
- Restocking products
- Helping clients with any questions on products they need and recommending something fit for them
- Opening and closing the store for the day
- Cleaning the store
- Teaching clients how to use products
- Having Knowledge on Makeup, Skincare, and Haircare
Education
High School -
Palisades Park Jr./Sr. High School
01.2021
Associate's degree - Social Work
Bergen Community College
12-2025
Medical Billing Certification
01.2023
Skills
- Community engagement & client support
- Active listening & clear communication
- Critical thinking & problem solving
- Time management & scheduling
- Accurate documentation & record keeping
- Ethical conduct & confidentiality awareness
- Conflict resolution strategies
- Microsoft Excel & general computer proficiency
- Office administration & organizational support
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Administrator/Medical Office Assistant
Core Care Plus Rehab
08.2024 - Current
Medical Management Agent
General Medical Management
05.2023 - 06.2024
Makeup Artist, Front Desk Receptionist, Assistant Manager
Moxie Beauty bar and salon
03.2022 - 06.2023
Freelance Beauty Consultant
Lancome Paris freelancer
03.2022 - 03.2023
Sales Associate
Sephora+Kohls
09.2021 - 09.2022
Medical Billing Certification
High School -
Palisades Park Jr./Sr. High School
Associate's degree - Social Work
Bergen Community College