Rania Mohamed
Palisades Park,NJ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Front Desk Administrator/Medical Office Assistant
Core Care Plus Rehab
08.2024 - Current
- Welcomed and directed patients, ensuring a positive and memorable experience through excellent customer service
- Collected and verified patient demographic and insurance information at each visit to maintain compliance with Federal and Meaningful Use guidelines
- Managed electronic medical records (EMR) by scanning and updating pertinent patient information, including authorizations and recent lab results
- Secured patient authorizations for medical record releases in compliance with HIPAA regulations
- Coordinated insurance authorizations and scheduled follow-up appointments to maintain efficiency and prescribed visit statistics
- Proactively monitored patient schedules, contacted patients to maintain their Plan of Care (POC), and resolved minor billing complaints
- Supported clinical staff by preparing examination rooms, maintaining cleanliness, and assisting providers with treatment tools
- Managed daily and overall collection statistics, including claims management and account administration for denied or unpaid claims
- Processed medical records requests and updated EMR for unpaid claims
- Assisted with ordering and stocking office supplies while maintaining a clean and welcoming waiting room
- Participated in company marketing events and performed additional duties as assigned
Medical Management Agent
General Medical Management
05.2023 - 06.2024
- Lead data analyst in charge of going through all Data and organizing it
- Responsible for calling upwards of 200 patients a day
- Helping Patients with questions and concerns they want to relay to the doctors or information about their appointment
- Scheduling patients for appointments, to improve practice
- Bringing our team of management professionals into medical offices so as doctors, the focus can remain on patient care while we take care of the behind-the-scenes
- Optimize Quality Measure performance and help practices be compensated for providing efficient and high-quality care
- Recruitment services for medical practices including but not limited to MAs, MDs, RNs, and NPs
- Coordinating patient care; scheduling appointments, obtaining authorizations and ensuring that patients receive timely and appropriate care tailored to their medical needs
- Regularly monitored and reported on key performance indicators to drive process improvements
- Kept up with evolving healthcare regulations, insurance policies, and industry trends through ongoing professional development and training
Makeup Artist, Front Desk Receptionist, Assistant Manager
Moxie Beauty bar and salon
03.2022 - 06.2023
- Designated Makeup artist for the salon
- Creates a welcoming and warm atmosphere for clients
- Traveling to events for makeup clients
- Worked on Brides and Bridal parties
- Special effects makeup on clients
- Able to fulfill any type of makeup requests
- Learned a lot of knowledge about hair care and styling
- Kept employees operating productively and working on tasks to meet business and customer needs
- Customer service
- Worked in the computer aspect of running the salon
- Managed schedule with clients and staff
- Restocked and kept track of inventory
- Cleaning and keeping the salon organized
- Responsibilities of opening and closing the salon
- Counting the register and handling money responsibilities
- Answering the telephone for clients
Freelance Beauty Consultant
Lancome Paris freelancer
03.2022 - 03.2023
- Customer service
- Product knowledge
Sales Associate
Sephora+Kohls
09.2021 - 09.2022
- Customer service
- Shade matching customers
- Restocking products
- Helping clients with any questions on products they need and recommending something fit for them
- Opening and closing the store for the day
- Cleaning the store
- Teaching clients how to use products
- Having Knowledge on Makeup, Skincare, and Haircare
Education
High School -
Palisades Park Jr./Sr. High School
01.2021
Associate's degree - Social Work
Bergen Community College
12-2025
Medical Billing Certification
01.2023
Skills
- Community engagement & client support
- Active listening & clear communication
- Critical thinking & problem solving
- Time management & scheduling
- Accurate documentation & record keeping
- Ethical conduct & confidentiality awareness
- Conflict resolution strategies
- Microsoft Excel & general computer proficiency
- Office administration & organizational support
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Administrator/Medical Office Assistant
Core Care Plus Rehab
08.2024 - Current
Medical Management Agent
General Medical Management
05.2023 - 06.2024
Makeup Artist, Front Desk Receptionist, Assistant Manager
Moxie Beauty bar and salon
03.2022 - 06.2023
Freelance Beauty Consultant
Lancome Paris freelancer
03.2022 - 03.2023
Sales Associate
Sephora+Kohls
09.2021 - 09.2022
Medical Billing Certification
High School -
Palisades Park Jr./Sr. High School
Associate's degree - Social Work
Bergen Community College
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