Ranier Woodson
East Orange,NJ
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Allied Universal
02.2022 - Current
- Assists in the supervision of Security Officers on assigned shift
- Responsible for the proper superintendent of assigned duties
- Train new hires
- Carriers out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Knowledgeable of and adhere to all rules and regulations, policies, and orders
- Interacts with local law enforcement agencies as required
Concierge
Planned Companies
07.2021 - Current
- Greeting customers and guests
- Managing customer and guests complaints
- Taking messages
- Managing mail, luggage, and deliveries
- Perform administrative duties
Receptionist/Access Response
Allied Universal
03.2020 - 02.2022
- Bank of America- Receptionist/Access Response is to expedite the entrance of authorized persons and to direct them to their proper destinations
- Review the daily journal of the officer on the previous shift, and check all post equipment
- Screen all visitors, vendors and associates without access to determine the nature of their visit and who their sponsor/escort is within the building
- Ensure all visitors are registered in Safe Client
DD Resident Associate, Adult Program
The Center for Great Expectations
08.2019 - 02.2022
- Facilitating the residential activities and managing resident's safety
- Prepared residents' room for admissions and discharge
- Facilitate and oversee activities consistent with residential treatment plan of identified life skills needed
- Coordinated, observe, and documented self-administration of medication
- Supervised and documented parents' administration of medication to their children
- Facilitated residential conflict resolution and provide crisis intervention as needed
- Ensure facility compliance with regulatory licensing requirements
- Participate in appropriate case management with referral funding agencies, legal system and outsourced resources as needed
Call Center Representative
Logisticare
02.2019 - 08.2019
- Handled a high volume of incoming and outgoing calls average 150 calls per day
- Accurately inputting data in company based informational template correspondence via emails, fax, or Efax problem
- Scheduled Medicaid transportation reservations accurately and quickly
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
Support Leader/Assistant Director
Community Access Unlimited
12.2016 - 01.2019
- Supervised and assisted direct support professionals working with a client who has a developmental disabilities
- Maintained program standards of operation and development
- Ensure members' health, safety and welfare, including appropriate medication administration
- Ensure the integrity of members' finances and quality of care
- Maintain appropriate staff/member interactions and healthy work environment and appropriate Human Resource practices
- Ensure compliance with annual Individual Habilitation Plan process, Agency's Periodic Service Review and other quality assurance programs and various program licensing requirements
- Assigned appropriate direct support to members based upon qualities strengths and interests
- Quality supervision to direct support staff
- Assist, legal authorities and Department of Human Services in any inspection or investigation
- Provide emergency first aid when needed
- Arrange transportation and coordination of services for members in programs
- Accurate documentation of daily activities and incidents
Patient Attendant
HackensackUMC Mountainside
06.2016 - 01.2017
- Supported patient through excellent direct customer services with basic needs and observations
- Provided quality patient care by utilizing resources and materials; transporting patients; answering patients requests
- Reporting observations of the patient to nursing supervisor
- Documenting actions by completing forms, reports, logs, and records
- Maintaining excellent customer service
Education
College Degree - Bachelor of Science in Health Administratior
University of Phoenix-Online Campus
Phoenix, AZ02.2025
Diploma -
Buckingham County High School
Buckingham, VA06.2012
Skills
- Conflict Management
- Developmental Disabilities Experience
- Medication Administration
- Individual / Group Counseling
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Outlook
- Addiction Counseling
- Crisis Intervention
- Shift Management
- Windows
- Security
- First aid
- CPR
- Surveillance
- Communication skills
- Medical billing
- Forecasting
- Career planning
Awards
- Deans List, 07/01/22
- College of Health Professions Deans List, 03/01/22
- Achievement of a 3.3+ GPA, 11/01/21
- Dean's List, 01/01/21
- College of Health Professions Deans List, 03/01/23
Achievementscertificationsskills
NJ Security Officer Registration Act (SORA) License, 2024, Training Certificate: HIPPA, Privacy, Security, and Confidentiality Training, Certificate of Completion: Adult first Aid/CPR, 07/20/24, Certificate of Completion: Insulin Basics Training, Certificate of Completion: Transfer Training, Certificate of Completion: Suicide Prevention, Certificate of Completion: Narcan Training, Certificate of Completion: Active Shooting Training, Training Certificate: Basic Counseling Skills, Training Certificate: Employment Specialist, Conflict Management (7 years), Developmental Disabilities Experience (7 years), Medication Administration (7 years), Individual / Group Counseling (7 years), Microsoft Office (10+ years), Microsoft Word (10+ years), Microsoft Powerpoint (10+ years), Microsoft Outlook (10+ years), Addiction Counseling (2 years), Crisis Intervention (7 years), Shift Management (7 years), Windows (10+ years), Security (4 years), First aid (7 years), CPR (7 years), Surveillance (4 years), Communication skills (1 year), Medical billing (1 year), Forecasting (1 year), Career planning (1 year), Health administration (1 year), Microsoft Excel (10+ years), Information systems (1 year), Managed care (1 year), Medical records (1 year), EMR systems (1 year), EHR systems (1 year), Strategic planning (1 year), Motivational Interviewing
Timeline
Shift Supervisor
Allied Universal
02.2022 - Current
Concierge
Planned Companies
07.2021 - Current
Receptionist/Access Response
Allied Universal
03.2020 - 02.2022
DD Resident Associate, Adult Program
The Center for Great Expectations
08.2019 - 02.2022
Call Center Representative
Logisticare
02.2019 - 08.2019
Support Leader/Assistant Director
Community Access Unlimited
12.2016 - 01.2019
Patient Attendant
HackensackUMC Mountainside
06.2016 - 01.2017
Diploma -
Buckingham County High School
College Degree - Bachelor of Science in Health Administratior
University of Phoenix-Online Campus
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