Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Work History
In-Home Caregiver
Private Care Services
02 2019 - 03 2024
Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor's orders.
Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
Administered medications to patients while closely monitoring for any negative side effects.
Maintained comprehensive client records, documenting medical history, personal preferences, goals, and updates to care plans.
Built strong rapport with clients through active listening and displaying genuine empathy towards their needs and concerns.
Facilitated ongoing communication between clients, their families, and healthcare professionals, ensuring a comprehensive understanding of individual care requirements.
Hostess
Wokcano Asian Restaurant And Bar
10 2016 - 02 2019
Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Coordinated closely with event planners for successful execution of private functions held at the restaurant.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Assistant Manager
Subway Restaurant
01 2013 - 10 2016
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Increased sales through effective merchandising strategies and targeted promotions.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Addressed potential cancellations and offered catered solutions to retain accounts.
Collaborated with other departments to ensure seamless service delivery across all channels of communication.