Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ranisha O. Jackson

Jacksonville,FL

Summary

U.S. Navy veteran and dynamic communications professional with 8+ years of experience in internal communications, executive support, and program management. Proven ability to craft engaging internal messaging, drive teammate engagement, and deliver polished communications for leadership. Skilled in event planning, intranet content management (Salesforce, SharePoint), and copywriting. Adept at coordinating high-priority projects with confidentiality and discretion. Currently supporting senior leadership at the Jacksonville Transportation Authority as an Executive Assistant and Contract/Project Manager. Enrolled in a B.S. in Technical Management at Embry-Riddle Aeronautical University.

Overview

8
8
years of professional experience

Work History

Executive Assistant to SVP / Contract & Facilities Manager

Jacksonville Transportation Authority
Jacksonville, USA
11.2024 - 09.2025
  • Partner with executives and internal stakeholders to draft strategic communication plans that increased leadership visibility and teammate awareness of high-priority projects.
  • Created, edited, and distributed executive announcements, reports, and presentations, achieving 100% on-time delivery for board and leadership deadlines.
  • Coordinated companywide meetings and events (logistics, agendas, speech support), enhancing employee engagement and reducing external event costs by $20K annually.
  • Supported intranet content strategy by drafting stories, maintaining content, and aligning updates with brand standards.
  • Oversaw vendor communications and cross-team logistics using Salesforce CRM for accurate tracking of communications and deliverables.

Yeoman First Class (E-6) | Command Career Counselor | Communications Lead

United States Navy
06.2017 - 09.2024
  • Produced and delivered 1,000+ presentations, briefs, newsletters, and written updates to service members and families, ensuring clarity of policies and financial readiness initiatives.
  • Partnered with senior officers to craft leadership messaging and command-wide updates reaching 500+ Sailors, improving policy awareness and morale.
  • Served as liaison for Navy-Marine Corps Relief Society; communicated support services and financial programs with a 90% satisfaction rate among service members.
  • Coordinated and promoted morale & welfare campaigns, driving 40% growth in participation through targeted communication strategies.
  • Directed command career counseling and training communications, boosting retention rates by 15% via data-driven engagement.

Education

Professional In Human Resources

Syracuse University, D'Aniello Institute For Vets
Syracuse, NY
01-2024

B.S. - Technical Management & Leadership

Embry-Riddle Aeronautical University

Command Pay And Personnel Administrator

U.S. NAVY

Certified Command Financial Specialist

U.S. NAVY

Skills

  • Internal & Executive Communications
  • Strategic Content Development
  • Intranet & SharePoint Support
  • Storytelling, Editing & Messaging
  • Event Planning & Meeting Logistics
  • Employee Engagement Campaigns
  • Leadership Messaging & Presentation Prep
  • Copywriting for Internal Messaging
  • Intranet/Content Mgmt (Salesforce, Sharepoint)
  • Stakeholder Relations & Vendor Coordination
  • Confidential Information Handling
  • Creative Tools: PowerPoint, Canvas, Office 365
  • Project & Contract Management

Timeline

Executive Assistant to SVP / Contract & Facilities Manager

Jacksonville Transportation Authority
11.2024 - 09.2025

Yeoman First Class (E-6) | Command Career Counselor | Communications Lead

United States Navy
06.2017 - 09.2024

Professional In Human Resources

Syracuse University, D'Aniello Institute For Vets

B.S. - Technical Management & Leadership

Embry-Riddle Aeronautical University

Command Pay And Personnel Administrator

U.S. NAVY

Certified Command Financial Specialist

U.S. NAVY
Ranisha O. Jackson