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Ranisha Scott
Richmond,CA
Summary
Administrative professional experienced in scheduling coordination and front-desk support. Delivered effective recordkeeping and customer service in fast-paced settings while managing daily operations and enhancing team efficiency. Committed to providing exceptional administrative support and maintaining accurate records across diverse environments.
Overview
15
15
years of professional experience
Work History
Associate Store Manager II
Designer Shoe Warehouse
Novato, California
04.2024 - Current
- Oversaw daily operations in high-volume retail environment, ensuring efficient workflows, accurate recordkeeping, and execution of store standards to enhance overall performance.
- Led and supported team members to deliver strong customer service and coordinated schedules, maintaining smooth day-to-day operations in fast-paced setting.
- Addressed complex customer concerns with professionalism and timely resolution, maintaining positive customer experience and supporting operational continuity.
Sales Associate
Crate and Barrel
Corte Madera, California
03.2022 - 03.2024
- Processed customer transactions efficiently at the cash register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers in selecting home furnishings and decor items.
- Engaged with customers to build rapport and encourage repeat visits.
- Interacted with customers to understand their needs and preferences to build rapport and encourage repeat visits.
- Maintained store presentation and organized merchandise displays.
Research & Programs Associate
University of California Berkeley
Berkeley, California
09.2017 - 01.2019
- Acted as the primary office point of contact, welcomed visitors and guests, answered the main phone line, and managed incoming deliveries.
- Provided comprehensive administrative support, managing mailing, photocopying, scanning, filing, and maintaining spreadsheets and databases.
- Managed Social Science Matrix Department operations
Administrative Office Assistant and Receptionist
University of California Berkeley Extension
Berkeley, California
02.2014 - 01.2017
- Provided professional front-desk support and responsive assistance as the main point of contact for visitors, students, instructors, and staff.
- Coordinated conference room reservations and appointments, facilitating meetings to streamline office operations.
- Managed scheduling for faculty meetings and student appointments.
- Coordinated logistics for workshops and events at the extension program.
- Processed student registrations and maintained accurate enrollment records.
Administrative Assistant/ Security Receptionist
American Automobile Association (AAA)
Emeryville, CA
10.2011 - 01.2014
- Managed front desk operations by greeting and checking in tenants, employees, and guests promptly, ensuring a professional and welcoming environment that enhanced visitor experience.
- Maintained visible security presence, administered photo badges for employees and vendors, and organized visitor, validation, and equipment logs to ensure accurate access control and compliance.
- Managed scheduling and coordination of meetings for various departments.
- Assisted in preparing documents and reports for internal and external communication.
- Provided customer service support via phone, email, and in-person interactions.
Education
Business Writing and Grammar -
SkillPath Seminar
Washington, D.C.The Essentials of Communicating With Diplomacy and Professionalism -
SkillPath Seminar
Washington, D.C.Business Management -
City College of San Francisco
San FranciscoBusiness Management -
Contra Costa College
San Pablo, CAHigh School Diploma -
Richmond High School
Richmond, CABusiness Management
City College of San Francisco
San Francisco, CASkills
- Store operations
- Inventory management
- Visual merchandising
- Sales reporting
- Inventory control
- Upselling techniques
- Space planning
- Vendor management
- Project coordination
- Team leadership
- Staff training
- Effective communication
- Problem solving
- Delegation techniques
Timeline
Associate Store Manager II
Designer Shoe Warehouse
04.2024 - Current
Sales Associate
Crate and Barrel
03.2022 - 03.2024
Research & Programs Associate
University of California Berkeley
09.2017 - 01.2019
Administrative Office Assistant and Receptionist
University of California Berkeley Extension
02.2014 - 01.2017
Administrative Assistant/ Security Receptionist
American Automobile Association (AAA)
10.2011 - 01.2014
Business Writing and Grammar -
SkillPath Seminar
The Essentials of Communicating With Diplomacy and Professionalism -
SkillPath Seminar
Business Management -
City College of San Francisco
Business Management -
Contra Costa College
High School Diploma -
Richmond High School
Business Management
City College of San Francisco