Summary
Overview
Work History
Education
Skills
References
Timeline
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Raniyah Evans

Portsmouth,VA

Summary

Dynamic Shift Team Leader at McDonald's with a proven track record in training cashiers and enhancing customer service efficiency. Skilled in cash handling and register operations, I excel in fostering effective communication within teams, ensuring smooth operations, and achieving high customer satisfaction. Committed to driving results and improving onboarding processes.

Overview

3
3
years of professional experience

Work History

Shift Team Leader

McDonald's
Chesapeake, Virginia
07.2023 - Current
  • Trained new cashiers on register operations and company procedures.
  • Supervised cashier team to ensure efficient customer service.
  • Assisted in managing cash handling and balancing registers daily.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Sales Associate

Rainbow Shops
Norfolk, Virginia
03.2022 - 05.2023
  • Maintained organized merchandise displays and ensured inventory accuracy.
  • Processed sales transactions quickly and efficiently at the register.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

High School Diploma -

Booker T Washington High School
Norfolk, VA
06-2021

Skills

  • Training new cashiers
  • Cash handling
  • Cash register balancing
  • Effective communication
  • Register operations

References

References available upon request.

Timeline

Shift Team Leader

McDonald's
07.2023 - Current

Sales Associate

Rainbow Shops
03.2022 - 05.2023

High School Diploma -

Booker T Washington High School