RANJU GUPTA
Grapevine,Texas
Summary
Accomplished hospitality professional with expertise in high-speed service delivery and dining room layout planning. Demonstrates proficiency in customer preferences tracking, culinary terminology, and beverage suggestions, ensuring guest satisfaction through efficient decision-making and friendly demeanour. Holds a National Food Handlers certification, showcasing professionalism in cash handling and customer payment processing. Adept at event hosting and wine pairings, with comprehensive menu knowledge to enhance the dining experience. Committed to advancing career goals within the hospitality industry by leveraging skills in guest satisfaction assessment and beverage preparation.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Server/ Host
The Brown Swan and Tavern
Schroon Lake, New York
08.2024 - 08.2025
- Delivered impeccable service for enhanced dining experiences.
- Upheld friendly demeanour whilst managing multiple tables simultaneously.
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Demonstrated menu knowledge to assist patrons in meal selections.
- Managed high-volume orders to ensure timely delivery of meals.
- Handled cash transactions, guaranteeing accurate bill payments.
- Increased order value by upselling sides, drinks and desserts.
- Created memorable customer experiences through attentive, responsive service.
Education
Bachelor of Arts - Hospitality
National Excellence institute of management and technology
India 03.2022 - 03.2024
Skills
- High-Speed service delivery
- Dining room layout planning
- Customer preferences tracking
- Culinary terminology familiarity
- Beverage suggestions expertise
- Event and party hosting
- Guest satisfaction assessment
- Cash handling
- Beverage preparation
- National Food Handlers certification
- Professionalism
- Customer payment processing
- Efficient decision-making
- Wine pairings
- Friendly demeanour
- Menu knowledge comprehension
Languages
English
Upper intermediate
Affiliations
- watching movies, Travelling and Cooking
Certification
TEXAS FOOD HANDLERS
TABC
Timeline
Server/ Host
The Brown Swan and Tavern
08.2024 - 08.2025
Bachelor of Arts - Hospitality
National Excellence institute of management and technology
03.2022 - 03.2024
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