Ranna Like
Waipahu,HI
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Nursing Assistant/Health Technician
Schofield Barracks Hawaii
10.2007 - 10.2022
- Maintained accurate patient charts and medical records.
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
- Educated patients about procedures and answered questions.
- Performed EKG and reported results to healthcare providers.
- Monitored patient vital signs, lab results and other indicators of health.
- Evaluated patient histories and medical records for accuracy and completeness.
- Triaged patients in office or by phone to assess severity of conditions.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Advised patients and families on health topics pertinent to care and treatment.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Assisted physicians in diagnosis and treatment of patients.
- Instructed patients in at-home care and continued treatments.
Retail Supervisor
Urban Flava Clothing
01.2006 - 08.2007
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Entered and priced inventory to assist with efficient restocking.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Mentored new sales associates to contribute to store's positive culture.
Cashier
Sam's Club
02.2005 - 01.2006
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Pearl City High School
05.2004
Skills
- Electronic Documentation
- Critical Thinking
- Clerical & Clinical Support
- OSHA Regulations
- Reporting and Performance Analysis
- Adaptable to Changing Demands
- Staff Coaching and Training
- Cash Handling and Reconciliation
- Superior Work Ethic
- Recruitment and Training
- Regulatory and Legal Compliance
- Effective Working Relationships
- Customer Service Management
- Goal Attainment
Timeline
Nursing Assistant/Health Technician
Schofield Barracks Hawaii
10.2007 - 10.2022
Retail Supervisor
Urban Flava Clothing
01.2006 - 08.2007
Cashier
Sam's Club
02.2005 - 01.2006
High School Diploma -
Pearl City High School
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