Ranphy Abreu
The Bronx
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
17
17
years of professional experience
2010
2010
years of post-secondary education
Work History
Ubber driver
Ubber
Jersey
07.2018 - Current
- Delivered goods promptly to various locations across the region.
- Maintained vehicle cleanliness and ensured regular maintenance checks.
- Loaded and unloaded shipments efficiently for safe transport.
- Completed day-to-day duties accurately and efficiently.
Valet Parking Attendant
Classic Parking Inc.
New York
05.2017 - Current
- Parked vehicles efficiently in designated areas for easy access.
- Assisted guests with luggage and provided directions to facilities.
- Maintained cleanliness and organization of parking areas throughout the shift.
- Provided excellent customer service to enhance guest experience at events.
- Managed keys and vehicle documentation accurately for accountability.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Responsible for keeping track of all incoming and outgoing vehicles from the lot.
- Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
Operations Manager
Equinox Fitness
New York
08.2009 - 03.2026
- Managed daily operations and staff schedules for fitness center activities.
- Coordinated maintenance and cleanliness of gym facilities and equipment.
- Oversaw inventory management and supply ordering for operational needs.
- Implemented process improvements to enhance efficiency in gym operations.
- Collaborated with department managers to optimize resource allocation and staffing.
- Conducted regular inspections to maintain facility cleanliness and equipment safety.
- Developed training materials to support ongoing staff development initiatives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Responded to information requests from superiors, providing specific documentation.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
Education
Borough of Manhattan Community College
New York, NYSkills
- Vehicle inspection
- Key management
- Customer service
- Risk assessment
- Operations management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Vehicle safety
- Clean driving record
- Ability to follow directions
- Quick decision making
- Customer service excellence
Timeline
Ubber driver
Ubber
07.2018 - Current
Valet Parking Attendant
Classic Parking Inc.
05.2017 - Current
Operations Manager
Equinox Fitness
08.2009 - 03.2026
Borough of Manhattan Community College