Results-oriented professional with extensive experience in customer service and sales. Known for reliability and strong cash handling skills, consistently achieving high customer satisfaction. Eager to leverage expertise to optimize sales processes and improve client interactions.
Work History
Sales Agent
11 Months
Travel and Leisure | 07.2025 - Current
Assisted clients in selecting travel packages based on individual preferences and budgets.
Coordinated booking processes through online reservation systems, ensuring accuracy and efficiency.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to enhance product knowledge and improve sales strategies.
Maintained organized records of client interactions and transactions for future reference.
Exceeded sales targets by generating $138,000 in revenue, achieving Top-Tier company performance status.
Server
1 Year 2 Months
Rioz Brazilian Steakhouse | 12.2024 - 02.2026
Delivered exceptional dining experiences through attentive service and menu knowledge.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assisted in training new servers on restaurant protocols and customer engagement techniques.
Managed multiple tables simultaneously, maintaining high efficiency during peak hours.
Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
Upsold menu items effectively, contributing to increased sales during service shifts.
Increased liquor sales by 40% through product recommendations, upselling, and customer engagement.
Retail Worker
4 Years 8 Months
Food Lion | 10.2019 - 06.2024
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Trained new employees on store policies, customer service techniques, and operational procedures.
Optimized checkout processes by streamlining transactions and reducing wait times for customers.
Monitored inventory levels, reducing waste through timely restocking and rotation practices.
Operated various meat processing equipment, ensuring compliance with safety standards.
Handled 150+ customer checkouts per day in a fast-paced retail environment, ensuring efficient and accurate transactions.
Education
High School Diploma
North Myrtle Beach High School | North Myrtle Beach, SC | 05.2022