Ransom Batchelor
Daphne,AL
Summary
Dedicated and results-driven Property Manager with a proven track record of effectively managing community operations, enhancing resident satisfaction, and optimizing financial performance. Skilled in team leadership, leasing strategies, and compliance with housing regulations, aiming to leverage expertise in driving property success.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
Provence Real Estate
Daphne, AL
08.2023 - Current
- Managed a 270-unit garden-style community, overseeing leasing operations and lease-up strategies
- Oversee all aspects of property management for a lease-up property, including leasing, resident relations, maintenance, and financial performance
- Developed and implemented marketing strategies to attract prospective tenants and achieve high occupancy rates
- Conducted property tours, screened applicants, and negotiated lease agreements
- Ensured compliance with all applicable laws, regulations, and company policies
- Coordinated maintenance and repairs, addressing resident concerns promptly and effectively
- Managed budgets, financial reporting, and vendor relationships
- Provided exceptional customer service to residents, fostering a positive living experience
- Collaborated with the corporate team and other departments to achieve property goals and objectives.
Community Manager
Greystar
San Antonio, TX
02.2022 - 05.2023
- Managed a 143-unit mid-rise lease-up through stabilization and the sale, leading a team of six and ensuring a successful transition to third-party management
- Led a team of six and trained them in best practices
- Helped transition from owned to third-party assets in Dec
- 2021
- Maintained a great relationship with ownership, effectively communicated, and met deadlines
- Processed monthly financials (variance, financial charge form, Pcard reconciliation, etc.)
- Processed invoices through Ops
- Responsible for ensuring revenue management software was always updated
- Built and maintained loyal, long-term resident relationships through effective communication and account management to gain resident trust and retention.
Assistant Community Manager / Move-In Coordinator
Greystar
San Antonio, TX
09.2020 - 02.2022
- Managed a 143-unit mid-rise lease-up with leasing activities, achieved high online payment rates, and assisted in lease-up goals
- Processed monthly financials, including variance and FCF
- Responsible for creating renewal offers and determining increases
- Achieved closing out every month below 1% delinquency
- Achieved 100% online payments in 3 months
- Assisted with lease-up and stabilization goals
- Built and maintained loyal, long-term resident relationships through effective communication and account management to gain resident trust and resident retention.
Assistant Community Director
Kairoi Residential
San Antonio, TX
10.2019 - 09.2020
- I managed a 246-unit garden-style, managed collections, and maintained property standards
- Managed monthly collections and kept high payment rates by building positive relationships with tenants
- Completed final move-out walk-throughs
- Conducted property showings to highlight features, answer questions, and assist with application completion
- Evaluated and recommended changes in rental pricing strategies to remain competitive
- Distributed and followed up on tenant renewal notices
- Ensured common areas were kept clean, neat, and debris-free
- Conducted property checks and addressed violations with residents
- Escalated any significant issues to the property manager for immediate remediation
- Handled tenant complaints promptly and appropriately, calling in maintenance and other support services as needed.
Assistant Property Manager
Mosaic Residential
San Antonio, TX
10.2018 - 09.2019
- I managed a 206-unit garden style, achieved high occupancy rates, and resolved tenant issues promptly
- Diminished financial discrepancies and monitored delinquency
- Evaluated financial statements and AME reports, monitoring occupancy performance to devise improvement solutions
- Achieved an annual occupancy rate of 98% and consistently closed month-end below 1%
- Addressed and resolved all complaints, concerns, and service requirements to ensure prompt and effective remedial action
- Escalated critical issues to the property manager to ensure immediate resolution
- Coached staff, monitored performance, and offered mentoring to team members
- Collaborated with my team to create marketing plans to advance sales
- Checked common areas regularly to keep them clean and debris-free
- Built and maintained loyal, long-term customer relationships through effective account management and communication to gain customer loyalty and resident retention.
Leasing Consultant
Mosaic Residential
San Antonio, TX
01.2018 - 10.2018
- Managed a 200-unit garden-style community, ensuring a smooth leasing process and resident satisfaction
- Provided exceptional customer service by greeting prospects, conducting property tours, and assisting with applications
- Responded promptly to tenant concerns and effectively resolved issues to maintain a positive living experience
- Verified rental eligibility according to established procedures
- Proactively followed up with prospects and hot leads to maximize occupancy
- Managed lease renewals by contacting and following up with tenants
- Marketed properties through networking, brochures, ads, and multiple listing services to attract potential tenants
- Collaborated with the assistant/property manager to promptly address and resolve critical issues.
Education
Bachelor of Business -
01.2025
Certificate in Data Analytics -
01.2025
Associate's Degree in Criminal Justice -
Northern Virginia Community College, Annandale, VA
Advanced Diploma -
Smithfield High School, Smithfield, VA
Skills
- Fair Housing/Housing regulations
- Proficient in Onesite, Entrata, Yardi
- Proficient in BlueMoon
- Collection strategies
- Proficient in Ops
- Budgeting and cost control strategies
- Advertising and marketing
- Customer relationship management
- Eviction Process
- Written and verbal communication
- Reflective Decision Maker
- Reflective Problem Solver
Accomplishments
- Pillar of Excellence Award for Growth, Greystar
- Pillar of Excellence Award Operational Growth, Greystar
- Completed three Greystar due diligence.
Timeline
Assistant Community Manager
Provence Real Estate
08.2023 - Current
Community Manager
Greystar
02.2022 - 05.2023
Assistant Community Manager / Move-In Coordinator
Greystar
09.2020 - 02.2022
Assistant Community Director
Kairoi Residential
10.2019 - 09.2020
Assistant Property Manager
Mosaic Residential
10.2018 - 09.2019
Leasing Consultant
Mosaic Residential
01.2018 - 10.2018
Bachelor of Business -
Certificate in Data Analytics -
Associate's Degree in Criminal Justice -
Northern Virginia Community College, Annandale, VA
Advanced Diploma -
Smithfield High School, Smithfield, VA