Summary
Overview
Work History
Education
Skills
Timeline
Intern
RANTINE MCKESSON

RANTINE MCKESSON

Atlanta,GA

Summary

Accomplished in fostering strategic partnerships and solving complex problems, my tenure at Atlanta Legal Aid honed my critical thinking and interpersonal abilities. Expert in mediation and conflict resolution, I've significantly contributed to enhancing community relations and compliance outcomes, demonstrating a profound impact on organizational efficiency and client satisfaction.

Overview

14
14
years of professional experience

Work History

Customer Service Cashier Part-Time/Semi-Retired

Walmart
07.2020 - 11.2023
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.
  • Counted money in drawers at beginning and end of each shift.
  • Greeter upon need and request.

Customer Service Cashier - Part-Time/Semi-Retired

Love's Travel Stops & Country Stores Inc.
06.2018 - 07.2020
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Community Service Liaison - Seasonal Position

VENTRON PROPERTIES
05.2016 - 09.2017
  • Successfully communicated with entities inside and outside of property.
  • Analyzed and assessed community's need by getting feedback to identify opportunities to improve relationship between residents, Ventron Properties, and local businesses and first responders.
  • Monitored, communicated and coordinated objectives of providing a safe environment and adding to the quality of safe living on the Ventron Property.
  • Solved conflicts and addressed issues that occurred between outsiders, residents, and Ventron Property Rules and Regulations.

Tutor Fellow - During 4 School Terms

Hands-On-Atlanta
01.2016 - 08.2017
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Ombudsman

Atlanta Legal Aid
06.2015 - 02.2016
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong organizational skills.
  • Excellent communication skills, both verbal, written, and person-focused.
  • Assisted with day-to-day operations, working efficiently and productively with all team members to assure the Americans With Disabilities Act was adhered to.

Resource Development Specialist

Atlanta Regional Commission
09.2013 - 01.2016


  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Monitor compliance outcomes and identify and address trends of non-compliant care providers..
  • Corrected any erroneous information, updated any information regarding expired or renewed State licenses.

Executive Administrative Assistant

Lutheran Towers
03.2010 - 04.2014
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Used software to coordinate meetings, appointments, and tasks of 5 senior executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Organized and updated schedules for executives.
  • First face residents, family members, and other visitors saw.
  • Created and maintained an Emergency Contact data system for dissemination to first responders when summoned.
  • Provided wellness checks on residents, as well as inspections.

Education

Master of Science - Organizational Leadership

Belhaven University
Atlanta, GA
05.2017

Bachelor of Science - Nonprofit Management

Georgia State University
Atlanta, GA
05.2011

Skills

  • Representative experience
  • Assessment capabilities
  • Technical knowledge
  • Mediation skills
  • Issue Resolution
  • Conflict Mediation
  • Verbal and written communication
  • Strategic Partnerships
  • Incidents management
  • Home visits
  • Report Generation
  • Student evaluations
  • Community Outreach
  • Recordkeeping
  • Interpersonal abilities
  • Goal Setting
  • Project Planning
  • Policies and procedures implementation
  • Multidisciplinary Collaboration
  • Collaborative relationships
  • Cross-functional communications
  • Activity Planning
  • Resource advocacy
  • Team Collaboration
  • Performance reporting
  • Complex problems analysis
  • Parent liaison
  • Solutions Development

Timeline

Customer Service Cashier Part-Time/Semi-Retired

Walmart
07.2020 - 11.2023

Customer Service Cashier - Part-Time/Semi-Retired

Love's Travel Stops & Country Stores Inc.
06.2018 - 07.2020

Community Service Liaison - Seasonal Position

VENTRON PROPERTIES
05.2016 - 09.2017

Tutor Fellow - During 4 School Terms

Hands-On-Atlanta
01.2016 - 08.2017

Ombudsman

Atlanta Legal Aid
06.2015 - 02.2016

Resource Development Specialist

Atlanta Regional Commission
09.2013 - 01.2016

Executive Administrative Assistant

Lutheran Towers
03.2010 - 04.2014

Master of Science - Organizational Leadership

Belhaven University

Bachelor of Science - Nonprofit Management

Georgia State University
RANTINE MCKESSON