Hospitality Worker
- Sourced quality vendors to consistently reach highest care standards.
- Identified and resolved customer complaints concerning food or lodging.
- Acknowledged outstanding staff performance to boost morale.
- Established unique service goals to each venue to provide constant and excellent service.
- Observed established health and safety regulations to safeguard teams and guests.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Assisted in setting up banquet tables and chairs for seamless events.
- Assisted in setting up and breaking down banquet events.
- Communicated with customers to promptly resolve complaints and address inquiries.