RANY Romero
Fort Worth,TX
Summary
To maintain a position in a office where I can utilize my skills and be a true asset to the team. Hardworker brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
20
20
years of professional experience
Work History
Medical Receptionist Cook
Children's Gastroenterology
02.2019 - Current
- Greeted patients immediately upon arrival, providing excellent customer service.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.
- Answering incoming calls, scheduling appts, collecting copays and co-insurance,processing referrals in atimely manner, obtaining insurance authorizations.
Physician Office Representative
Baylor Scott & White
02.2018 - 01.2019
- Greet patients
- Collect copay / coinsurance
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Verify insurance benefits in a timely manner
- Schedule and make appointment reminders
- Process prior-authorizations for specialist office
- Scan medical records / fax / sort mail
- EMR / EPIC
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
CSR II / Referral Coordinator
Health & Science Center
02.2013 - 02.2018
- Ensure patient flow
- Responsible for all functions of front desk patient registration, including preparing and assisting patients with consent forms to be scanned and monitoring task in EHR / EMR /
- NEXTGEN
- Schedule and maintain appointments
- Cash management
- Process referrals in a timely manner
- Call center agent
- Verify insurance benefits
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Receptionist
Health First Fossil Creek
05.2010 - 01.2013
- Check in and out
- Explain financial requirements to patients or responsible parties to collect copays as required
- Confirmed appointments, communicated with clients, and updated client records.
- Promptly and professionally answer incoming calls
- Insurance verification
- Kept reception area clean and neat to give visitors positive first impression.
- File medical records / EMR
- Schedule appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Lock Tight Security
06.2007 - 04.2010
- Prepare clients invoices and data entry through QuickBooks Pro Software
- Responsible for filing local and federal contracts and bid proposals
- Dispatch employees to designated sites
- Answer inbound and outbound calls
- Collect on all delinquent accounts
Customer Service Rep
Tarrant County Elections
10.2004 - 05.2007
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Data entry
- Research and resolve registration errors
Skills
- Ability to work independently or as a part of a team
- Excellent written and verbal communication skills
- Highly organized and efficient
- Proven leadership skills and ability to motivate
Timeline
Medical Receptionist Cook
Children's Gastroenterology
02.2019 - Current
Physician Office Representative
Baylor Scott & White
02.2018 - 01.2019
CSR II / Referral Coordinator
Health & Science Center
02.2013 - 02.2018
Receptionist
Health First Fossil Creek
05.2010 - 01.2013
Receptionist
Lock Tight Security
06.2007 - 04.2010
Customer Service Rep
Tarrant County Elections
10.2004 - 05.2007
Similar Profiles
Lori TeagueLori Teague
Telephone Triage Registered Nurse at Mission Children's Specialists GastroenterologyTelephone Triage Registered Nurse at Mission Children's Specialists Gastroenterology
Erin ChapmanErin Chapman
Clinical Research Coordinator III at Cincinnati Children's Hospital - Department of Gastroenterology, Hepatology, and NutritionClinical Research Coordinator III at Cincinnati Children's Hospital - Department of Gastroenterology, Hepatology, and Nutrition
NAYELI RACHELL JIMENEZ VEGANAYELI RACHELL JIMENEZ VEGA
Clinical Manager at FLORIDA CHILDREN'S CENTER FOR GASTROENTEROLOGYClinical Manager at FLORIDA CHILDREN'S CENTER FOR GASTROENTEROLOGY
Christopher ShoemateChristopher Shoemate
Police Officer at DFW AirportPolice Officer at DFW Airport
Christian Van ValkenburgChristian Van Valkenburg
Customer Sales Assistant at Orielly Auto PartsCustomer Sales Assistant at Orielly Auto Parts