Ranya Ibrahim
Brooklyn
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
19
19
years of professional experience
Work History
Office Manager
OPTUM Radiology
01.2014 - Current
- Company Overview: OPTUM Radiology
- Brooklyn, NY
- Managed Schedules, and oversaw the daily operations of the office.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Assisted the billing company with inquiries concerning discrepancies and authorizations.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Trained staff with support of IT applications including RIS, Centricity, Pacs as well as Epic.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Organized and managed the patient filing system to ensure efficient access to accurate information
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Office Manager
Ben Sinai Medical P.C.
01.2006 - 01.2014
- Managed office and arranged appointment schedule for a busy multi specialist office
- Accommodated patients both over the phone and in person by answering their questions and resolving their issues
- Obtained authorizations for all providers medications as well as procedures
- Organized daily schedules for ten specialists in the office.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Business Management
Brooklyn College
Brooklyn, NYSkills
- Team-building
- Staff Development
- Microsoft Word
- Outlook
- Excel
- EPIC
- Inventory Management
- Computer proficiency
- Leadership
- Supply management
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll processing
- Clerical support
- Scheduling
- Inventory control
- Operations management
Professional References
- Hossam Amin MD, (917)825-0060
- Rosaria D’Angelis, (646) 302-0934
- Cathy Chicas, (631)935-3356
Languages
Arabic
Professional Working
Timeline
Office Manager
OPTUM Radiology
01.2014 - Current
Office Manager
Ben Sinai Medical P.C.
01.2006 - 01.2014
Bachelor of Science - Business Management
Brooklyn College
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