Raof Alkhamaisi
Moreno Valley,CA
Summary
Proven leader with a track record of enhancing employee engagement and performance at Allies Universal Security Company. Expert in staff development and team leadership, I spearheaded initiatives that significantly improved retention rates. Skilled in employee relations and strategic planning, my innovative strategies drove growth and increased efficiency across operations. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
24
24
years of professional experience
Work History
Chief Supervisor
Allies Universal Security Company
01.2022 - Current
- Conducted regular performance reviews for staff members, identifying areas for improvement and providing constructive feedback.
- Prepared and prioritized work plans and schedules.
- Led the development of innovative strategies to address complex business challenges, driving growth and improving overall performance.
- Spearheaded initiatives aimed at increasing employee engagement, leading to improved morale and higher retention rates.
Cultural Advisor
Correction U.S. Marines
06.2008 - 01.2022
- Served as a liaison between different cultural groups, fostering mutual respect and understanding among community members.
- Provided language support services for non-English speakers, facilitating effective communication across various settings.
- Evaluated program effectiveness using qualitative and quantitative methods, making strategic recommendations for improvement as needed.
- Trained staff members on techniques for overcoming language barriers and enhancing intercultural communication skills.
Loan Manager
Pioneer Check Cashing
01.2001 - 01.2008
- Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
- Reduced loan processing time by implementing efficient workflow management systems.
- Maintained a strong understanding of market trends and competitor offerings, allowing for the strategic positioning of products to attract new customers while retaining existing ones.
- Negotiated favorable terms with borrowers during loan restructuring processes, improving repayment success rates.
Education
Associate of Management - Management
Al Kufha Institute
Iraq10.1987
Skills
Employee Relations
Staff Development
Goal-Oriented
Training and mentoring
Staff Management
Employee Motivation
Staff Discipline
Team Leadership
Languages
Arabic
Native or Bilingual
Timeline
Chief Supervisor
Allies Universal Security Company
01.2022 - Current
Cultural Advisor
Correction U.S. Marines
06.2008 - 01.2022
Loan Manager
Pioneer Check Cashing
01.2001 - 01.2008
Associate of Management - Management
Al Kufha Institute
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