Raouf Hammoudi
Cincinnati,OH
Summary
Solution-focused IT Help Desk Technician known for high productivity and efficient task completion. Specialize in troubleshooting hardware/software issues, network support, and user assistance. Excel in problem-solving, communication, and time management to enhance team performance and user satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Medea youth club
Medea, Algeria
06.2022 - 08.2022
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Verified accuracy and completeness of data entry into the database system.
- Updated existing records with new or revised information as needed.
- Identified, corrected, and reported data entry errors.
- Proficient in performing accurate and efficient data entry in three languages.
Event Organizer
Medea youth club
Medea, Algeria
04.2021 - 05.2021
- Managed registration process for attendees of events.
- Identified new opportunities for growing attendance numbers at future events.
- Attended and participated in industry events.
- Guided attendees to the appropriate event rooms.
Volunteer
Dental Clinic
Medea, Algeria
06.2019 - 08.2019
- Welcomed patients and assisted with check-ins, ensuring a friendly and efficient front desk experience,
- Scheduled appointments, managed patient records, and coordinated communication between staff and patients.
- Managed phone calls, provided information on services.
Education
Bachelor of Science - Network And System Administration
University of Cincinnati
Cincinnati, OH08-2027
Associate of Applied Science - Network And System Administration
Sinclair Community College
Dayton, OH05-2025
Skills
- Network troubleshooting
- VPN configuration
- VLAN configuration
- Network monitoring
- IP addressing
- Verifying data accuracy
- Proficient with Microsoft Access
- Data verification expertise
- Technical support
- CSS, HTML
- Java development
- C
- Python
- Switch configuration
- MS office
Languages
Algerian
Native/ Bilingual
Arabic
Native/ Bilingual
French
Native/ Bilingual
English
Full Professional
German
Limited
Certification
- IT Fundamentals Certification – Sinclair Community College
Demonstrated foundational knowledge in IT, including hardware, software, networks, and security principles.
Timeline
Data Entry Clerk
Medea youth club
06.2022 - 08.2022
Event Organizer
Medea youth club
04.2021 - 05.2021
Volunteer
Dental Clinic
06.2019 - 08.2019
Bachelor of Science - Network And System Administration
University of Cincinnati
Associate of Applied Science - Network And System Administration
Sinclair Community College
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