RAPHAEL ADRIEN ARRIAGA
Tesla
San Jose,CA
5
years of professional experience
Experienced with data entry, management, and organization. Uses database software to ensure accuracy and efficiency in data handling. Knowledge of team collaboration and adaptability to dynamic work environments.
Work History
AP Engineer
8 Months- Entered and updated records in databases with consistent accuracy and attention to detail.
- Validated source documents, correcting discrepancies before data submission and reporting.
- Mentored junior operators in advanced practices and problem-solving techniques, fostering team growth.
- Conducted data analysis to identify trends and recommend solutions for system inefficiencies, driving operational excellence.
- Established strong working relationships with colleagues through exceptional communication skills, fostering trust and collaboration.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
Vehicle Condition Assessor
2 Years 9 Months- Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
- Provided accurate valuations by assessing current condition, history and unique features for every car manufacturer.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
CUSTOMER SERVICE ADVOCATE
1 Year 7 Months- Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Communicated customer complaints, requests and feedback to company management for swift resolution
Education
High School Diploma
Skills
Confidential Data Handling
Client Experience Optimization
Personalized Customer Service
Dedicated Service Orientation
Corporate Standards
Optimistic Attitude
Conditions Assessment
Equipment Troubleshooting
Data Collection
Team Collaboration
Timeline
AP Engineer
Tesla
02.2026 - CurrentRead More
Vehicle Condition Assessor
CarMax
05.2023 - 02.2026Read More
CUSTOMER SERVICE ADVOCATE
CARVANA
10.2021 - 05.2023Read More
Pioneer High School
High School Diploma
Read More