Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Bartender
Raphael Batson

Raphael Batson

customer service
Sturgis,KY

Summary

I am a self-motivated, reliable, responsible and hard working person. When everyone one else looks at the negative side of a situation I always remember there always a positive side as well, I always smile regardless my mood i always wake up happy in a positive mood n i carry a wall of positivity that no one can break down, I can't and refuse to let anyone steal my happiness peace and joy Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skil ls. Adept at working effectively unsupervised and quickly mastering new skills. Positive and upbeat with effective multitasking, time management and communication skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Crossing Guard

Beecher School
Flint, MI
09.2010 - 12.2012
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.

Educational Consultant

Professional Educational Services Group, LLC
Flint, MI
01.2010 - 12.2012
  • Provided expertise in curriculum development, instructional design, and educational technology.
  • Collaborated with teachers and administrators to improve teaching and learning.
  • Conducted research and evaluation studies to inform educational decision-making.

Residential Advisor

Earl C. Clements Job Corps Academy
Morganfield, KY
04.2025 - 05.2025
  • Getting to Know Residents: Establishing personal connections with residents, being approachable, and creating a supportive atmosphere.
  • Peer Leadership and Role Modeling: Serving as a positive example for residents by adhering to university policies and demonstrating responsible behavior.
  • Mentoring and Guidance: Providing support and guidance to residents on academic, personal, and social matters, especially for new students transitioning to university life.
  • Resource Referral: Connecting residents with appropriate campus resources, such as academic advising, counseling services, health services, and student organizations.
  • Conflict Resolution: Mediating disputes between roommates or other residents and helping them find constructive solutions.
  • Addressing Concerns: Listening to residents' concerns, providing support, and directing them to the appropriate professional staff when necessary.
  • Promoting Inclusivity and Respect: Creating an environment that values diversity and inclusivity, and addressing any instances of bias or discrimination.

Music/producer

Myself
Flint, MI
01.2003 - 04.2025
  • Developed musical compositions and arrangements for a variety of genres.
  • Recorded, mixed, and edited audio tracks in the studio.
  • Collaborated with artists to create unique sounds for their projects.
  • Evaluated music samples to determine compatibility with artist's style.
  • Created soundscapes for film and television productions.
  • Implemented creative recording techniques to enhance recordings.
  • Performed live sound engineering during concerts and festivals.
  • Maintained a library of reference material used during production.
  • Analyzed feedback from audiences to assess success of songs or albums.
  • Composed original music using various instruments and software programs.

DSP (Direct Support Professional)

The arc of Evansville
Evansville, IN
01.2025 - 03.2025
  • Provide Personal Care: Assist individuals with daily living activities such as bathing, dressing, grooming, and toileting.
  • Support Daily Living Skills: Help individuals with meal preparation, household chores, and other daily living tasks.
  • Encourage Independence: Support individuals in developing and maintaining their independence, autonomy, and self-advocacy skills.
  • Implement Individualized Plans: Carry out individualized plans, such as Individualized Service Plans (ISPs), to support individuals in achieving their goals and objectives.
  • Provide Medication Administration: Assist individuals with medication administration, as prescribed by a healthcare professional.
  • Maintain a Safe Environment: Ensure the individual's living environment is safe, clean, and free from hazards.
  • Support Socialization and Community Integration: Encourage and support individuals in participating in social activities, community events, and other opportunities that promote socialization and community integration.

Host

Patsy Hartigans irish pub
Evansville, IN
06.2024 - 01.2025
  • Greet and welcome guests: Provide a warm and friendly welcome to guests, making them feel comfortable and at ease.
  • Manage reservations and seating: Coordinate reservations, manage seating arrangements, and ensure that guests are seated promptly.
  • Provide menu information and answer questions: Familiarize guests with menu options, answer questions, and make recommendations.
  • Maintain a clean and organized environment: Ensure that the host/hostess area, including the podium, menus, and surrounding areas, is clean and organized.
  • Manage waitlists and wait times: Coordinate waitlists, estimate wait times, and communicate with guests about delays.
  • Seat guests and distribute menus: Escort guests to their tables, distribute menus, and ensure that guests have everything they need.

Front End Associate/Customer Service

Walmart
Evansville, IN
02.2023 - 12.2023
  • I was the one that greeted customers and smile and make my customers feel welcome n comfortable like they are home.
  • Processed customer transactions and provided excellent customer service.
  • Assisted in organizing merchandise displays on the sales floor.
  • Maintained a clean, organized and inviting store environment.
  • Greeted customers warmly upon arrival and identified their needs.
  • Provided product knowledge to customers as needed.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Stocked shelves with new inventory according to established guidelines.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.

Server/Hostess

BALLY CASINO
Evansville, IN
04.2023 - 11.2023
  • As a host I am the one that cleans the tables and sets up a magnificent representable organized place to sit for my customers and show them the best time and give them the best customer service.
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Customer Service Cashier

Hucks
Sturgis, KY
11.2021 - 01.2023
  • I was cashier/ stocker worked in the kitchen also worked in the freezer also did janitorial work.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Paraprofessional

Union County School District
Sturgis, MI
06.2011 - 09.2022
  • Was the one who made sure kids, teens, and young adults made it back and forth to school and make it back home safely.
  • Assisted teachers with planning and preparing lessons for students.
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised small groups of students during instruction time.
  • Administered assessments to determine student's academic performance levels.
  • Collaborated with special education staff to develop Individualized Education Plans.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
  • Monitored student attendance records and reported any discrepancies to appropriate personnel.

Maintenance

Walmart
Morganfield, KY
11.2020 - 12.2021
  • I was the one they called to clean a spill, or a mess also waxed floors sanitized and had to smile and help customers when needed.
  • Coordinated maintenance activities including repairs, preventative maintenance, painting, landscaping.
  • Completed cleaning duties, lot maintenance and gas pump payment system maintenance.

Bus Monitor/Teacher's

Audubon area head start
Morganfield, KY
06.2010 - 06.2021
  • Conducted pre-trip inspections of the bus to ensure it was safe for transportation.
  • Ensured students followed school rules while on the bus, such as no loud talking or fighting.
  • Provided assistance to disabled students when getting on and off the bus.
  • Reported any incidents or accidents involving students to the school administration immediately.
  • Assisted in loading and unloading of passengers including helping young children with their safety belts.

Choir

Carls chapel
Morganfield, KY
08.2019 - 05.2020
  • Organized weekly rehearsals and performances for youth choir.
  • Created lesson plans and activities to teach vocal techniques, music theory, and sight-reading skills to students.
  • Assisted with the selection of appropriate repertoire for concerts, festivals, and competitions.
  • Organized and conducted weekly rehearsals for the choir.
  • Trained singers to develop vocal techniques and improve their singing abilities.

Caregiver

Myself
Flint, MI
06.2012 - 06.2016
  • I took care of both my grandparents who both was a pastor and 1st lady and also caught Alzheimer's, and afterwards my aunt caught it as well a couple of years later dealt with washing clothes, washing sheets, covers, and gave them medication even at times I had to crush medication.
  • My grandfather also had a cardiac arrest but that's when I had called 911 and I had to do CPR and by the grace of god I saved his life and afterwards I got my license to be CPR certified.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Education

Music/ dance -

Mott Community College
06.2013

Beecher High School -

Flint, MI
12.2011

Skills

  • Caregiving
  • Home Care
  • Bartending
  • Customer service
  • Merchandise display set up
  • Serving Experience
  • Team contribution
  • Restaurant experience
  • Cooking
  • Meal Preparation
  • Merchandising
  • Sales
  • Host/Hostess
  • Communication Skills
  • Guest services preparation
  • Merchandise
  • Music
  • Order selection and Busser
  • Laundry
  • Dementia Care
  • Hotel experience
  • Cash Handling
  • Food Preparation
  • Upselling
  • Display Setup
  • Cash register
  • Recruiting
  • Cashiering
  • Front desk
  • Retail Sales
  • Security
  • Computer skills
  • Performing
  • Kitchen Experience
  • Inventory Monitoring
  • Office experience
  • Cleaning Experience
  • Babysitting
  • Serving
  • Cash handling Recommendations
  • Dancing
  • Childcare
  • Leadership
  • Alzheimer's Care
  • Microsoft Office
  • Retail transactions
  • Customer Service
  • Retail sales

Certification

  • CPR Certification
  • First Aid Certification

Personal Information

Willing To Relocate: Morganfield, KY

Timeline

Residential Advisor

Earl C. Clements Job Corps Academy
04.2025 - 05.2025

DSP (Direct Support Professional)

The arc of Evansville
01.2025 - 03.2025

Host

Patsy Hartigans irish pub
06.2024 - 01.2025

Server/Hostess

BALLY CASINO
04.2023 - 11.2023

Front End Associate/Customer Service

Walmart
02.2023 - 12.2023

Customer Service Cashier

Hucks
11.2021 - 01.2023

Maintenance

Walmart
11.2020 - 12.2021

Choir

Carls chapel
08.2019 - 05.2020

Caregiver

Myself
06.2012 - 06.2016

Paraprofessional

Union County School District
06.2011 - 09.2022

Crossing Guard

Beecher School
09.2010 - 12.2012

Bus Monitor/Teacher's

Audubon area head start
06.2010 - 06.2021

Educational Consultant

Professional Educational Services Group, LLC
01.2010 - 12.2012

Music/producer

Myself
01.2003 - 04.2025

Music/ dance -

Mott Community College

Beecher High School -