Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raphael Cadiz

Kissimmee,FL

Summary

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

15
15
years of professional experience

Work History

Assistant Property Manager

First Service Residental
New York, NY
06.2017 - 02.2023
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Checked rental eligibility by following company's verification process.
  • Oversaw budgeting process for assigned properties.
  • Collected first month's rent along with security deposit prior to move-in date.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.

Executive Assistant

BlackRock
New York, NY
02.2014 - 06.2017
  • Leveraged word processing software to create proposals, letters and memos.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Maintained confidential records and files related to executive operations.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.

Executive Assistant

American Express
New York, NY
08.2008 - 02.2014
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Answered telephone calls from customers or clients providing assistance where necessary.

Education

Bachelor of Science - Business Administration And Management

Queens College of The City University of New York
Flushing, NY
04.2008

Skills

  • Relationship Building and Rapport
  • Payment Collection
  • Telephone and Email Etiquette
  • Business Processes and Procedures
  • Security Deposit Refunds
  • Policy Enforcement
  • Records Management
  • Property Maintenance
  • Administrative Support
  • Accounting Oversight
  • Property Management
  • Tenant Relations

References

References available upon request.

Timeline

Assistant Property Manager

First Service Residental
06.2017 - 02.2023

Executive Assistant

BlackRock
02.2014 - 06.2017

Executive Assistant

American Express
08.2008 - 02.2014

Bachelor of Science - Business Administration And Management

Queens College of The City University of New York

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Raphael Cadiz