- Mindfulness Practices
- Gym Workouts
- Committed to improving personal fitness through regular participation in basketball
- Chess
- Reading
Raphael Cash
Home Improvement Contractor
Largo,MD
Summary
Professional labor worker ready to contribute effectively to team success. Skilled in using hand tools, operating machinery, and adhering to safety protocols. Reliable and adaptable, ensuring tasks are completed efficiently and to high standards. Strong focus on collaborative efforts and achieving tangible results. Offering friendly and service-oriented approach with commitment to learning and development. Brings understanding of customer service principles and retail operations, along with skills in communication and organization. Ready to use and develop customer service and functional skills in any new role.
Overview
7
7
years of professional experience
Work History
Home Improvement Contractor
SolomonProjects LLC
Washington, DC
05.2023 - Current
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Performed cabinet installation, door hanging and room framing.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Backfilled holes, dug trenches and compacted earth to prepare for new construction.
- Assembled and fastened materials to make framework or props, using glue, dowel pins and corded and battery-powered hand tools.
- Coordinated with subcontractors and suppliers to ensure seamless communication and efficient project execution.
- Provided clear communication throughout the entire project process from initial consultation to final walkthrough.
- Implemented cost-effective solutions for home improvement projects without compromising on quality or aesthetics.
- Resolved customer complaints promptly and professionally, maintaining strong relationships even during challenging situations.
- Conducted post-project follow-ups with clients to ensure their continued satisfaction with work completed.
- Maintained a clean and organized worksite, minimizing disruption to clients'' daily lives during the home improvement process.
- Maintained a safe work environment, adhering to industry regulations and best practices for construction sites.
- Delivered detailed estimates that outlined material costs, labor expenses, projected timelines, allowing clients to make informed decisions about their investment.
- Utilized advanced tools and techniques for precise measurements, accurate installation, and superior craftsmanship.
- Demonstrated versatility in handling diverse home improvement projects such as kitchen renovations, bathroom remodels, room additions, and outdoor living spaces.
- Enhanced curb appeal for clients'' homes through expert landscaping design implementation.
- Conducted thorough assessments of homes prior to starting projects, identifying potential issues and recommending appropriate solutions.
- Developed and implemented construction plans according to client specifications and expectations.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Negotiated labor contracts with general contractors and subcontractors.
- Obtained building and specialty permits from local jurisdictional agencies.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
Server
Lucky Buns
2000 18th st, Washington, Dc
04.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to communicate orders and dietary restrictions effectively.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Food Runner
Bistro Aracosia
Washington, DC
11.2022 - 04.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Adapted to various dining settings and themes, providing versatile service to customers.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Increased customer satisfaction with quick and courteous food delivery.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted customers with carry-out service.
- Arranged tables and chairs for special occasions and events.
Sous Chef
Cafe Vino
Washington, DC
05.2022 - 11.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
- Significantly reduced preparation times by optimizing kitchen layout and equipment placement.
- Fostered culture of excellence within culinary team, leading by example in maintaining high standards of food safety and hygiene.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
- Fostered positive working environment, encouraging teamwork and open communication among staff.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
Overnight Stocking
Walmart
Bowie, MD
11.2021 - 12.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Stocked designated items on shelves, end caps and displays.
Front of House, Cook, Prep worker, and Seasoner
Popeyes
Bowie, MD
03.2020 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Front of House
Chick-Fil-A
Bowie, MD
05.2019 - 12.2019
- Coordinated with front of house staff to ensure timely delivery of desserts, enhancing overall customer experience.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Streamlined front of house operations for improved efficiency and overall guest experience.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Promoted positive working relationships within the team, fostering open communication between front of house and back of house staff members.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
General Employee
Montpelier Farms
Upper Marlboro, MD
09.2018 - 11.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
GED -
Bridge Tutorial Ministries
Bowie, MD05-2021
Skills
- Great customer service
- Punctual
- Fast working
- Dependable
- Speaks rudimentary Spanish
- Site Inspection
- Construction Scheduling
- Materials Management
- Subcontractor Management
- Proposal Development
- Hand-tool proficiency
- Teamwork and Collaboration
References
- Stacy Thomas, former supervisor, (318) 664-2977, sales@chickfilakentlands.com
- Natasha Broaddus, former supervisor, (301) 437-1814, natasha@mtoak.org
- Pauline Markward, YLB Program director, (205) 876-9023, pkm@bowiechamber.org
- Kyle Barrow, former basketball coach, (301) 395-1751
Interests
Timeline
Server
Lucky Buns
04.2025 - Current
Home Improvement Contractor
SolomonProjects LLC
05.2023 - Current
Food Runner
Bistro Aracosia
11.2022 - 04.2023
Sous Chef
Cafe Vino
05.2022 - 11.2022
Overnight Stocking
Walmart
11.2021 - 12.2021
Front of House, Cook, Prep worker, and Seasoner
Popeyes
03.2020 - 11.2021
Front of House
Chick-Fil-A
05.2019 - 12.2019
General Employee
Montpelier Farms
09.2018 - 11.2018
GED -
Bridge Tutorial Ministries