Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raphael Garstka

Salem

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support, accounting, and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

13
13
years of professional experience

Work History

Office Specialist 3

Marion County
11.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Gathers, audits, and submits timesheets to supervisors for signature following HHS Payroll guidelines. After submission to payroll clerk, monitors emails for any corrections.
  • Provides administrative support and assistance requiring ability to interpret and articulate critical information and high-level systems information to Program Supervisor, Clinical Supervisor, and clinical staff of Residential and Housing Support Services (RSS) programs.

Accounting Tech II-III

State of Oregon
03.2016 - 12.2022
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Building and processing Macros into Excel and other accounting programs.
  • Preparing financial and statistical reports.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Working in a group to resolve problems to complete a project.
  • Processing and reviewing travel requests.
  • Recommending procedural changes and innovative solutions to increase accuracy and prevent discrepancies

Transportation Services Representative

Oregon Department of Motor Vehicles
10.2015 - 02.2016
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Performing counter work and assisting the public in titling and registering vehicles and obtaining all types of over-the-road permits. Interpreting and apply vehicle laws and agency policies and regulations.
  • Performing physical examinations of vehicles to determine that they carry the correct vehicle identification number (VIN).

Accounting Assistant II

County of Orange
Anaheim, CA
11.2014 - 11.2015
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements Including bus passes, calculating mileage and transportation costs.
  • Calculating benefit costs and disbursements.
  • Reviewing and comparing accounting documents such as warrants, claims and other documents for consistency, accuracy and adherence to standard procedural requirements; verifying totals and availability of funds before processing; contacting clients/workers to resolve discrepancies and/or obtaining clarifying data.

Office Technician

County of Orange
Santa Ana, CA
11.2011 - 11.2014
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.
  • Assisted in intake of complaints for environmental health agency.
  • Ensure that paperwork is filled out correctly and catch any mistakes.
    Use the Microsoft Office Suite including Word, Excel, Outlook, and Envision Connect.

Education

Bachelor of Arts - Business Administration

University of Phoenix
01-2014

Skills

  • Time management expertise
  • Budgeting and finance
  • Process improvement techniques
  • Inventory control
  • Advanced Microsoft office
  • Mail handling
  • Bookkeeping
  • Meeting planning
  • Billing and coding
  • Office administration
  • Document management
  • Mail management
  • Spreadsheet creation

Timeline

Office Specialist 3

Marion County
11.2023 - 05.2024

Accounting Tech II-III

State of Oregon
03.2016 - 12.2022

Transportation Services Representative

Oregon Department of Motor Vehicles
10.2015 - 02.2016

Accounting Assistant II

County of Orange
11.2014 - 11.2015

Office Technician

County of Orange
11.2011 - 11.2014

Bachelor of Arts - Business Administration

University of Phoenix

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Raphael Garstka