Raphael Lazariuc
Calgary,Alberta
Summary
I am looking for a company that is progressive and has room for advancement.
I seek to join a company that appreciates its employees skills and contributions.
I have great interpersonal skills as well as a lifetime of experience within the automotive industry.
I have a willingness to learn new products and procedures as they become relevant.
I can pass a police background check and I currently have a valid class 4 drivers license.
Overview
28
28
years of professional experience
Work History
Specialized Transit Driver
Southland Transportation Ltd.
03.2018 - 03.2023
- Provided professional, courteous and safe transportation for clients cognitive and physical disabilitys.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured people in wheelchairs and other mobility devices with proper strapping and bracing techniques to prevent damage to valuable assets or personal injury during transports.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained clean and neat shuttle for passenger comfort.
- Accepted and processed fares.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Diffused potential passenger disputes with fairness and professionalism.
Owner/Operator
RustKing Restorations
01.2009 - 07.2017
- Managed day-to-day business operations of Classic Car Restorations and performance upgrades.
- Consulted with customers to assess needs and propose optimal solutions based on their budget and expectations
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Evaluated suppliers to maintain cost controls and improve operations.
Shop Foreman
Truck Outfitters LTD
04.2007 - 01.2009
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team of 3 technicians and shop professionals.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Kept accurate and detailed records of personnel progress and productivity.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Implemented policies and standard operating procedures for continuous improvement.
- Troubleshot equipment to reduce service calls and downtime.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Shop Foreman
Handiwheels LTD
01.1995 - 01.1997
- Managed repairs and scheduling for electric wheelchairs and mobility devices inside shop and at job locations.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Supervised ongoing daily production phases.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Troubleshot equipment to reduce service calls and downtime.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
High School Diploma -
W.P Wagner
Edmonton, Alberta06.1989
Skills
- I have excellent Customer service skills as well as a good rapport with clients
- I am knowledgeable in manufacturing, welding, automotive electrical circuits and systems, mechanical repairs and service as well as autobody repairs and maintenance
- I am always looking for new products and procedures to improve customer satisfaction and production quotas
- I have Strong Analytical and Problem-Solving Skills
- I am skilled in Conflict Resolution and deescalation technique
- I have good Listening Skills and Understanding of clients needs
Timeline
Specialized Transit Driver
Southland Transportation Ltd.
03.2018 - 03.2023
Owner/Operator
RustKing Restorations
01.2009 - 07.2017
Shop Foreman
Truck Outfitters LTD
04.2007 - 01.2009
Shop Foreman
Handiwheels LTD
01.1995 - 01.1997
High School Diploma -
W.P Wagner