Overview
Work History
Education
Skills
Certification
Timeline
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Raphael Nnaoma

Bowie,MD

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager

Acres Properties
Baltimore, MD
04.2019 - Current
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Managed payments and restocked items and also mantained a steady supply of resources and materials need for ongoing projects

Front Desk Manager

HireOne
Washington, DC
05.2016 - 07.2018
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Replied to telephone, email, and in-person inquiries regarding packages, general information, and resident concerns.
  • Generated reports on occupancy levels and customer feedback.
  • Implemented quality control measures to uphold company standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Directed front desk operations with a focus on company reputation, staff productivity, and operational efficiency.
  • Resolved residents' complaints promptly and followed up to verify restored satisfaction.

Education

Bachelor of Science - Agricultural Engineering

Federal University of Technology
Nigeria
11-2013

Skills

  • Work flow planning
  • Project tracking
  • Systems implementation
  • Project development
  • Feasibility analysis
  • Workforce training

Certification

  • Comptia A+
  • Comptia Security +

Timeline

Project Manager

Acres Properties
04.2019 - Current

Front Desk Manager

HireOne
05.2016 - 07.2018
  • Comptia A+
  • Comptia Security +

Bachelor of Science - Agricultural Engineering

Federal University of Technology

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Raphael Nnaoma