Raphael Reinders
Birmingham,AL
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Zaxbys
Birmingham, AL
09.2020 - Current
- Delivered leadership and mentoring to new employees on various company programs.
- Recruited and trained staff to fulfill job requirements effectively.
- Delegated tasks while establishing clear priorities and goals for the team.
- Maintained professionalism under pressure, diffusing tense situations efficiently.
- Resolved customer complaints promptly to improve guest satisfaction.
Education
Bachelor of Science - Biology
University of Alabama At Birmingham
BirminghamSkills
- Laboratory techniques
- Data analysis
- Customer service
- Staff training
- Team leadership
- Problem solving
- Attention to detail
- Team collaboration,
- Continuous learning
- Time management
- Strong intrapersonal skills
Affiliations
CLUBS/EXTRACURRICULARS:
- Hearts for Homeless The Pre-Med Society at UAB, UAB Pre-PA Association, Youth Movement Against Alzheimer's, Student Affiliates of the American Chemical Society
Timeline
Assistant Manager
Zaxbys
09.2020 - Current
Bachelor of Science - Biology
University of Alabama At Birmingham
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