Raphaella Vieira
Aventura
Summary
Dedicated technology professional with a proven track record of successfully working with digital products, crafting user histories, overseeing development and testing. Expertise extends beyond the technical realm, excelling in exceptional customer support. Strong commitment to learning and a loyal disposition, always open to new experiences and challenges. Originally from Brazil and currently residing in the USA, driven to continuously expand knowledge and skills to contribute effectively in any role.
Overview
15
15
years of professional experience
Work History
Assistant Vice President
Safra National Bank of New York
02.2025 - Current
Role as Credit and Debit Card product manager.
Enhanced operational efficiency by overseeing implementation processes while ensuring adherence to quality assurance standards and KPIs.
Product Specialist / Product Owner
Inter Bank
06.2021 - 03.2024
- Team leader of the IT instant payments and insurance team / Product owner, working from design to quality of digital products / Leader of a time of developers back and front end / Works with Kanban and Scrum
- Jira, Confluence, New Relic, Tableau / Collaborate with cross functional teams (Product, Technology, Risk, Design, Research, etc) / Backlog management
- Support web and mobile developers
Senior Executive Administrative Assistant
Joao Pinheiro Foundation
03.2015 - 06.2021
- Implementation of the institution's knowledge management policy, with lectures and workshops on the subject
- Management of the bachelor graduation in Public Administration
- Teacher of IT applied to public management, Leadership in digital transformation and professional development
Product Manager
Alfa Bank
01.2010 - 10.2013
- Product manager of Loans for employees of private companies nationwide (approximately 50 companies)
- Assistant manager of the São Paulo and Campinas regional offices, as team leader of commercial and operational teams
- Team leader of loans at Belo Horizonte, with 15 team members
- Backlog management
Education
Master Degree - Business administration
Minas Gerais Federal University
Minas Gerais02.2020
Bachelor Degree - Business administration
Minas Gerais Catholic University
Minas Gerais12.2009
Bachelor Degree - Computer Science
Minas Gerais Catholic University
Minas Gerais12.2006
Skills
- Problem Solving
- Teamwork
- Communication
- Leadership
- Data Analytics
- Customer view
- Backlog and roadmap management
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Assistant Vice President
Safra National Bank of New York
02.2025 - Current
Product Specialist / Product Owner
Inter Bank
06.2021 - 03.2024
Senior Executive Administrative Assistant
Joao Pinheiro Foundation
03.2015 - 06.2021
Product Manager
Alfa Bank
01.2010 - 10.2013
Master Degree - Business administration
Minas Gerais Federal University
Bachelor Degree - Business administration
Minas Gerais Catholic University
Bachelor Degree - Computer Science
Minas Gerais Catholic University
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