Highly meticulous and reliable Scrum master with an excellent eye for detail. I focus relentlessly on removing impediments from teams and delivering customer centric products and features. Authentic nature of being personable and diverse allowing a connection with individuals on an insightful and fulfilling level.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scrum Master
Mercedes-Benz Of South Atlanta
06.2019 - 08.2022
Utilized Agile Scrum practices to help team increase their velocity with first year of adoption by 60%
Scheduling and allocating work, providing guidance, and resolving problems to meet technical.
performance and financial objectives
Coordinating all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint
Demos, Story Grooming, and Release Planning
Enforced Kanban principles as scrum coach that reduced cycle time by 25% which increased teams.
throughput in less than 9 weeks.
Led company implementation and adaptation of JIRA which reduced time to create and manage
tickets by average of 3 days
Service Advisor
Mrecedes-Benz Of South Atlanta
04.2017 - 05.2019
Mentored cross-functional team of 15 resources to deliver quality products which led to over $3M in revenue
Provided administration of both workstations and servers (policies,permissions, operating systems, network protocols, and security settings) to ensure full accessibility, operational and functionality of training environments for current Air Traffic Control students.
Provided on-the fly configuration management to ensure all systems perform as designed.
Technical Administrator
DTLR
11.2008 - 01.2017
Supported SQL Server databases in Production, Test and Development environments improving profitability.
of by 6%
Implemented short term pricing experiment that increased customers lifetime value by 20%
Performed Technical analysis and troubleshooting.
Education
Associate of Arts - Mass Communications
Atlanta Metropolitan College
Atlanta, GA
04.2007
Skills
Jira
DevOps
MS Office Suite
Agile Frameworks: Scrum, Kanban, SAFe
User Stories, TDD, Continuous Integration
Project Management
Cross-Functional Collaboration
Agile Methodology
Certification
Certified Scrum Master, Scrum Alliance - September 2022
Timeline
Scrum Master
Mercedes-Benz Of South Atlanta
06.2019 - 08.2022
Service Advisor
Mrecedes-Benz Of South Atlanta
04.2017 - 05.2019
Technical Administrator
DTLR
11.2008 - 01.2017
Associate of Arts - Mass Communications
Atlanta Metropolitan College
Certified Scrum Master, Scrum Alliance - September 2022
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