Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

Raphiely anaya

LAS VEGAS,NV

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at La Vecindad Cantina Bar. Proven ability to enhance guest experiences through effective communication and upselling, while maintaining cleanliness and safety standards. Adept at cash handling and fostering positive relationships, contributing to increased referrals and customer satisfaction.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

La Vecindad Cantina Bar
06.2025 - 09.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Accurately took and processed orders using point-of-sale system.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in food preparation and ensured timely delivery to guests.
  • Collaborated with kitchen staff to fulfill special requests efficiently.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Upsold menu items, contributing to overall guest experience improvement.
  • Managed cash transactions, ensuring accuracy in payments received.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Busser

Coffe Pub
05.2025 - 08.2025
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming environment.
  • Assisted servers by promptly clearing tables and resetting for new guests.
  • Supported kitchen staff by restocking supplies and ensuring efficient workflow during peak hours.
  • Communicated effectively with team members to coordinate service and enhance guest satisfaction.
  • Learned proper sanitation practices, adhering to health and safety regulations consistently.
  • Adapted quickly to diverse tasks in fast-paced restaurant setting, improving overall efficiency.
  • Collaborated with colleagues to streamline table turnover processes, enhancing service speed.
  • Engaged with customers to address inquiries, fostering positive dining experiences through attentive support.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.

Cashier

Habanero Grill Taqueria
02.2025 - 06.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers by providing product information and resolving inquiries promptly.
  • Maintained cleanliness and organization of the front-end area to enhance customer experience.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash and credit transactions while adhering to company policies for financial accuracy.
  • Supported inventory management by restocking merchandise as needed throughout shifts.
  • Adapted quickly to new procedures and tools, enhancing overall service delivery efficiency.
  • Contributed to a positive team environment through effective communication and teamwork skills.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Trained new employees on cashier procedures, store policies, and customer service techniques for a seamless integration into the team.
  • Increased sales by promoting special offers and upselling products based on customer preferences.
  • Collaborated with team members to achieve daily sales goals and maintain efficient store operations.
  • Adhered to company policies for food handling and safety, reducing potential risks to customers and staff members.
  • Contributed to store profitability by identifying opportunities for cost reduction in day-to-day operations.
  • Demonstrated flexibility in scheduling and availability, covering shifts as needed to maintain consistent staffing levels at the store.
  • Supported coworkers during peak hours by proactively assisting with additional tasks as needed.
  • Adapted quickly to menu changes or promotions, effectively communicating updates to customers during their order process.
  • Worked closely with kitchen staff members like chefs and servers to address any food preparation concerns or special requests from customers.
  • Provided exceptional customer service by greeting customers promptly and answering questions knowledgeably.
  • Handled cash, credit, and debit transactions accurately, minimizing discrepancies at the end of each shift.

Education

High School Diploma -

COBAEM
COALCOMAN MICHOACAN
08-2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Menu memorization
  • High volume dining
  • Table bussing
  • Guest relations management
  • Point of sale operation
  • Relationship management
  • Allergy awareness
  • Food sales and promotion

Certification

  • [Area of expertise] License - [Timeframe]

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Server

La Vecindad Cantina Bar
06.2025 - 09.2025

Busser

Coffe Pub
05.2025 - 08.2025

Cashier

Habanero Grill Taqueria
02.2025 - 06.2025

High School Diploma -

COBAEM

Similar Profiles

CREATE PROFILE
Raphiely anaya