Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAPUNZEL RODRIGUEZ

Imperial Beach

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Flight Attendant

Delta Airlines
06.2022 - Current
  • Delivered exceptional customer service while ensuring passenger safety and comfort during flights.
  • Assisted in emergency procedures, maintaining composure in high-pressure situations to ensure passenger security.
  • Collaborated with crew members to execute pre-flight checks and briefing protocols, enhancing operational efficiency.
  • Managed onboard inventory, ensuring timely replenishment of supplies and adherence to safety regulations.
  • Coordinated with ground staff for seamless boarding processes, reducing delays and improving turnaround times.

Administrative Assistant

Mr. Stucco Man, INC
03.2019 - 09.2023
  • Data entry, answering phone calls, call backs to check customer satisfaction
  • Invoices and Contracts
  • Bookkeeping and payroll.
  • Managed scheduling and calendar appointments for field and office employees, optimizing time management.
  • Coordinated daily office operations, ensuring efficient workflow and timely task completion.

Payoff Assistant

Guild Mortgage Company
12.2017 - 01.2020
  • Data entry, answering phone calls, assisting callers in with all payoff related questions and concerns, and filtering calls to the correct departments as needed
  • Process incoming funds in the form of wire transfers and checks and Prepare folders for the paid off accounts
  • Prepare and issue out all Payoff Demands, Reconveyance Packages and refund checks with in state time regulations.
  • Assists in tracking and logging department productivity

Payoff and Reinstatement Clerk

McCarthy & Holthus
12.2016 - 12.2017
  • Data entry, answering phone calls, assisting callers in making requests for the department and filtering calls to the correct departments as needed
  • Prepare all payoff and reinstatement quotes and demands
  • Create and track all pending demands for the processors
  • Serves as back up to fees and costs team

Education

High School Diploma -

Palomar High School
Vista, CA
06-2012

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • Hospitality service expertise
  • Team collaboration
  • Reliability and punctuality

Timeline

Flight Attendant

Delta Airlines
06.2022 - Current

Administrative Assistant

Mr. Stucco Man, INC
03.2019 - 09.2023

Payoff Assistant

Guild Mortgage Company
12.2017 - 01.2020

Payoff and Reinstatement Clerk

McCarthy & Holthus
12.2016 - 12.2017

High School Diploma -

Palomar High School

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