Raqiya Tates
Roseville,MI
Summary
Dependable Healthcare Professional with over 15 years experience in patient records, hospital work, home health aide, healthcare policies and procedures, Phlebotomy, Plasma Reception/Screening, ADL's, grooming, dressing, bathing, medication administration, vital signs, and HIPPA compliance.
Overview
11
11
years of professional experience
Work History
Group Leader Reception
CSL Plasma
Sterling Heights, MI
11.2018 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Investigated and solved workflow problems with cross-functional collaboration and open communication.
- Developed quality-driven culture to boost team performance and efficiency while maintaining highly satisfied workforce.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Assisted students with homework issues and helped to incorporate positive study skills.
- Provided key emotional support to special needs youth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Provided appropriate behavioral guidance to youngsters aged [Number] to [Number].
- Aligned strategies with expected production demands and particular customer requirements.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Instituted [Technique] to keep students safe and secure, whether in classroom, outside or on trips.
- Supervised analytical method transfer to [Type] sites.
- Recruited and developed [Number] employees for [Type] department.
- Supported extended characterization, comparability and stability indicating capabilities for analytical methods.
- Lead matrix team and spearheaded collaborative partnerships with [Type] and [Type] areas.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Supported extended characterization, comparability and stability-indicating capabilities for analytical methods.
- Managed third-party manufacturing laboratory in support of analytical transfer, troubleshooting issues and handling all laboratory and manufacturing investigations.
- Collaborated with universities in [Location] to expand analytical tools.
- Managed process transfer and validation of cell culture and purification processes to third-party sites and internal manufacturing facilities.
Patient Care Technician
Ascension Macomb-Oakland Hospital
Warren, MI
06.2016 - 08.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Helped patients complete activities of daily living.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned, sanitized and moved hospital equipment.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Provided physical support to patients through diverse types of mobility assistance.
Patient Care Assistant
McLaren Macomb Hospital
Mount Clemens, MI
02.2014 - 05.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Gathered medical information, weight and height measurements and vital signs.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.
- Logged and filed classified documents.
- Responded to in-person and telephone requests for information to support [Job Title]s.
- Managed unit training and activity schedules.
Education
LPN - Practical Nursing
Dorsey School of Nursing
Roseville, MI02.2018
Skills
- Handheld Scanners
- Machine Setup and Shutdown
- Health and Safety Procedures
- Banding Tools Operation
- Maintaining Clean Work Areas
- Reading and Determining Measurements
- Safety Standards Compliance
- Microsoft Word
- Teamwork and Communication
- Educational Settings
- Standard Operating Procedures Maintenance
- Ability to Be a Leader
- Client Satisfaction
- Instructional Strategies
- Job Assignments
Timeline
Group Leader Reception
CSL Plasma
11.2018 - Current
Patient Care Technician
Ascension Macomb-Oakland Hospital
06.2016 - 08.2021
Patient Care Assistant
McLaren Macomb Hospital
02.2014 - 05.2016
LPN - Practical Nursing
Dorsey School of Nursing
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