Ra’Quan Brown
High Shoals, NC,NC
Summary
Positive and upbeat attitude daily. Enthusiastic experienced delivery driver seeking a position to offer delivery experience and solid dedication to customer service satisfaction.
Overview
8
8
years of professional experience
Work History
Pepsi Delivery Driver
PepsiCo
04.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Train new driver hires and help them be ready within 60 days of employment
Coca-Cola Delivery Merchandiser
Coca Cola Bottling Co Consolidated
12.2019 - 08.2020
- Obtain Class A CDL within 90 days of employment. Pick up, Sale, & Deliver products in a timely and safe manner while also building positive relationships with the customers. Manage money, checks, and POD’s with customers. Perform pre and post trip inspections with truck and trailer
T-Mobile customer service senior agent
Iqor
01.2018 - 03.2020
- Assist customers with all issues regarding their mobile account
- Troubleshooting device, Billing, Payments, Upgrades, Promotions), Be able to diagnose the customers issue and tone within the first minute of call, take control and find resolution, Have a great knowledge of the products available and coming soon, Communicate using emails on the new business offline team
Food Service Worker and Trainer
Buffalo Wild Wings
03.2016 - 09.2017
- Conduct food preparation and production, Assist managers in ensuring that the restaurant is working fluently, Maintain an outgoing and positive vibe to coworkers and guests
- Learned other teammates' work tasks to train as backup.
- Provided one-on-one mentoring to help individuals reach their full potential within the the first 60 days.
Education
High School Diploma -
North Gaston High School
Some College - Business and Organizational Leadership
Brevard College
Brevard, NCSkills
- Customer Service
- Dependable and reliable
- Teamwork and Collaboration
- Problem-Solving
- Adept learner
- Goal Oriented
Timeline
Pepsi Delivery Driver
PepsiCo
04.2021 - Current
Coca-Cola Delivery Merchandiser
Coca Cola Bottling Co Consolidated
12.2019 - 08.2020
T-Mobile customer service senior agent
Iqor
01.2018 - 03.2020
Food Service Worker and Trainer
Buffalo Wild Wings
03.2016 - 09.2017
High School Diploma -
North Gaston High School
Some College - Business and Organizational Leadership
Brevard College
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