Raquan Curry
Florence
Summary
Results-driven HVAC technician recognized for resolving over 100 service calls and achieving a 96% customer satisfaction rate. Proficient in installation, troubleshooting, and preventive maintenance of HVAC systems. Strong knowledge of industry regulations and safety standards, complemented by hands-on experience with complex equipment.
Overview
1
1
Certification
15
15
years of professional experience
Work History
HVAC Technician Apprentice
Top Quality Heating and Air
Florence
07.2018 - Current
- Resolved over 100 service calls, achieving a 96% customer satisfaction rate.
- Hands on experience in diagnosing system problems and identifying equipment and solutions needed to rectify the problems.
- 3+ years' experience in installing, repairing, and maintaining heating, cooling, and refrigeration equipment.
- Troubleshot breakdowns and repaired malfunctioning HVAC systems and components, utilizing the measuring and testing instruments.
- Highly skilled in performing both routine and preventive maintenance activities.
- Installation and troubleshooting skills for heating and cooling systems.
- Proficient in installing individual parts (fans, capacitors, transformers, etc.) and performing preventive maintenance.
- Assisted in the removal, installation, and repair of ECM, and PSC motors.
- Assists with residential heating and air conditioning installation.
- Executed troubleshooting, diagnostics, and repairs for over 50 HVAC units, including residential, commercial, and window AC units.
- Familiar with safety procedures and basic instructions for HVAC equipment, and local building codes and safety regulations.
- Demonstrated ability to interact with clients effectively.
- Addressed client needs and concerns effectively, enhancing overall customer service experience.
- Extensive knowledge and experience in Manual J, and Manual N programs
- Experience in reading blueprints, schematic diagrams, and installation guides for a/c units and thermostats
- Soldered and brazed various copper, steel, and brass pipes for repair and maintenance.
- Proficient in HVAC, and thermostat wiring.
- Installed multiple disconnect boxes, and switches.
- Operating Screw, Scroll, Semi-hermetic, and reciprocating compressors.
- Conduct preventive and corrective maintenance on bearings, pumps, polyphase motors, shaft alignments and fans; documented all maintenance/repair actions and managed equipment records.
- Knowledge of RECOVER, RECYCLE, RECLAIM, AND CLEAN AIR ACT.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams and Outlook)
- Ability to work professionally with diverse populations.
- Routinely worked overtime, and some weekends to ensure complete customer satisfaction.
- Maintained physical fitness to perform demanding tasks involving heavy lifting and moving objects.; no problem lifting heavy weight and moving objects.
- EPA Universal Certification
- Routinely worked overtime, and some weekends to ensure complete customer satisfaction.
- Executed troubleshooting, diagnostics, and repairs for over 50 HVAC units, including residential, commercial, and window AC units.
- Maintained physical fitness to perform demanding tasks involving heavy lifting and moving objects.; no problem lifting heavy weight and moving objects.
Warehouse Worker
UPS
Florence
05.2015 - 07.2019
- Ensured integrity of shipments, preserving product condition during loading, unloading, and packaging.
- Lifted packages weighing up to 100 lbs. from head sorter to assembly line
- Enforced safety protocols and handled lifting, loading, and jam clearing to support efficient production.
- Maintained a clean hazard free work environment resulting in less accidents.
- Proficient in working with conveyor belts, forklifts, dollies, and power equipment.
- Scanning each package to confirm package arrival and condition.
- Worked closely with internal warehouse supervisors and management to ensure all equipment was functioning properly.
- Identified, separated, labeled, and filled merchandise orders by selecting and moving items from slots to conveyor belt.
- Organized and stocked merchandise to maintain an orderly inventory and prepared it for shipping using pallet jack, manual jacks.
Bookkeeper/Customer Service Representative
BI-LO
Florence
06.2011 - 01.2014
- Executed daily in-store accounting procedures, ensuring accurate financial reporting.
- Issued, collected, and verified cash tills from associates at the beginning and end of shift.
- Ensured proper balance of change drawer to maintain cash flow.
- Reviewed daily financial reports.
- Prepared daily financial reports, and organized invoices for yearly evaluations and audits.
- Conducted daily safe audits with cash handling and security in the office area.
- Maintained knowledge of office procedures and policies related to cash reports, register checkups, deposits, and checks to support operational integrity.
- Provided excellent customer service by efficiently routing telephone calls to appropriate departments.
Education
Associates Degree - HVAC
Florence-Darlington Technical College
Darlington, SC05-2021
Associates Degree - Accounting
Florence-Darlington Technical College
Darlington, SC05-2015
Highschool Diploma -
West-Florence High School
221 N Betline Dr. Florence S.C. 2950106-2013
Skills
- HVAC system evaluation
- AC troubleshooting
- HVAC wiring
- System diagnostics
- Preventive maintenance
- Equipment maintenance
- Safety procedures
- Technical versatility
- Problem solving
- Client interaction
- Inventory management
- Package systems
Accomplishments
- Helped redesign an entire heating, ventilating, and cooling systems of the company which helped reduce costs.
- Replaced 250-300lb compressors within a short period of time.
- Troubleshot and fixed a Split AC unit by replacing a leaking Schrader valve, and putting freon back into the AC unit.
- Collaborated with customers, assuring them we were trustworthy, showed great respect, and made them feel part of the solution. Which ultimately increased job rates.
- Collaborated with licensed contractors on installation and repair services for complex building maintenance projects.
Awards
- Dean's List, Florence-Darlington Technical College, 01/01/14 - 08/01/15, Accounting
- Dean's List, Florence-Darlington Technical College, 08/01/19 - present, HVAC
Certification
- EPA Certification (Universal)
- Driver's License
Affiliations
- Volunteer Work for Church (House of Jesus Christ)
Timeline
HVAC Technician Apprentice
Top Quality Heating and Air
07.2018 - Current
Warehouse Worker
UPS
05.2015 - 07.2019
Bookkeeper/Customer Service Representative
BI-LO
06.2011 - 01.2014
Associates Degree - HVAC
Florence-Darlington Technical College
Associates Degree - Accounting
Florence-Darlington Technical College
Highschool Diploma -
West-Florence High School