Raquan Durrante
Houston,TX
Summary
Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning and operational problem-solving expertise. Results-oriented Territory Manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in 120% revenue growth. Achievement-oriented individual talented at revamping operational procedures to drive profits.
Overview
9
9
years of professional experience
Work History
Territory Manager
Hertz Global Holding Inc.
Texas/ OKC
03.2022 - Current
- Effectively manage 9 direct report and managed over 50 employees -Managed locations in Austin, DFW, OKC, San Antonio, and Houston.
- Analyzed sales data to identify trends and opportunities for growth.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Created presentations for potential customers highlighting products' features and benefits.
- Monitored competitor activities in the region to ensure competitive advantage.
- Identified areas of improvement for increasing efficiency of operations within the region.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Developed targeted marketing campaigns designed to reach specific audiences in the territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Developed and implemented strategies to increase sales in assigned territory.
- Developed and implemented strategies for increasing revenue growth.
District Manager
Hertz Global Holding Inc.
Houston, TX
05.2020 - 03.2022
- Improved profitability by efficiently managing operations, increasing revenue growth and decreasing expenses. -Effectively managed 3 properties with a staff of 10 employees
- Conducted daily huddles and monthly meetings to ensure talent development
- Managed relationships and service needs and oversaw the efficiency and customer service quality of over 300 clients and more than 30 accounts. -Presented business proposals and conducted sales calls to obtain new business and increase market penetration. -Presented monthly and quarterly reviews over KPIs results and ensured all corporate policies and procedures are administered, while keeping employee safety at the forefront. -Performed morning huddles to keep the staff informed on daily goals and operation targets. -Developed, monitored, modified and maintained compliance with the quarterly business plan, to maintain profitability while operating with corporate objectives. -Facilitated multiple on-boarding courses within Hertz University, related to customer service and rental processes.
Branch Manager
Hertz Global Holding Inc.
Houston, TX
05.2017 - 05.2020
- Conducted research and remained knowledgeable on competitor products and services to formulate sales strategy and determine sales projection. -Mentored 8 employees through their promotion to assistant location manager. -Analyzed branch financials, performed audits, reviewed reports, and cut bad debt to increase company profits -Performed individual reviews with staff to ensure KPI knowledge, improve opportunities and recognize strengths. -Managed customer and B2B relationships while actively managing day to day operations.
Manager Trainee
Hertz Global Holding Inc.
Houston, TX
10.2015 - 11.2016
- Surpassed monthly sales quota every month, selling at the 80% percentile. -Assisted location manager in acquiring/converting key target accounts
- Assisted in maintaining an 80% customer service score
- Initiated training and mentoring new manager trainees. -Supported store leadership team with achieving branch KPIs, sales targets, and revenue growth. -Increased sales utilizing B2B tactics
- Account leads increased 30 percent while gaining new relationships. -Generated daily and weekly branch financial reports to monitor companies assets and increase profit margins.
Education
Bachelors of Science in Advertising & Mass Communications -
Murray State University
08.2013
Skills
- Sales and Marketing Strategic
- Inventory Control
- Customer Acquisition
- Territory Management
- Process Improvement
- Account Management
- Budget and Forecasting
- Relationship Building
- Outside/Inside Sales
- Customer Satisfaction
- Account Acquisition and Negotiations
- Oracle
- Tableau
- Microsoft Office
- Implementation
- Logistics
- Product and Service Sales
- Team Collaboration and Leadership
- Sales Forecasting
- Customer Relationship Management
- Trends Analysis
- Budget Management
- Staff Evaluation
- Staff Training
Timeline
Territory Manager
Hertz Global Holding Inc.
03.2022 - Current
District Manager
Hertz Global Holding Inc.
05.2020 - 03.2022
Branch Manager
Hertz Global Holding Inc.
05.2017 - 05.2020
Manager Trainee
Hertz Global Holding Inc.
10.2015 - 11.2016
Bachelors of Science in Advertising & Mass Communications -
Murray State University
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