Raquan Hall
Richmond,VA
Summary
Hardworking and reliable employee with an extensive customer service and interaction background. Goal-oriented and result-driven, excel in fast-paced environments. Equipped to manage multiple tasks at once. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Grand Fitness
Midlothian, VA
12.2023 - Current
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Managed guest check-in and check-out procedures, reservations and payments.
Warehouse Associate
Medline Industries, Inc
Chester, VA
05.2022 - 12.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed cycle counts to ensure accuracy of inventory levels.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
Horizontal Construction Engineer
U.S. Army Active Duty
04.2018 - 04.2022
- Developed and implemented horizontal construction plans to ensure project timelines were met.
- Conducted regular inspections of horizontal construction sites to ensure safety standards were maintained.
- Assessed potential risks and hazards associated with horizontal construction projects, taking appropriate steps to mitigate them.
- Evaluated existing infrastructure and made recommendations for improvements as needed.
- Coordinated closely with other engineers, contractors, and clients throughout the duration of each project.
- Collaborated with other departments to develop comprehensive solutions for challenging problems encountered during the course of a project.
- Performed troubleshooting activities when unexpected issues arose while working on an assignment.
- Operated tractor and trailer combination to transport heavy equipment to work sites.
- Supported combat engineer missions with skilled heavy equipment operation.
- Drove bulldozers, road graders and other heavy equipment to level earth.
- Supervised employee productivity and overall drilling procedures.
Education
Bachelor of Science - Nuclear Medicine Technology
Virginia Commonwealth University
Richmond, VA08-2027
Skills
- Information Protection
- Hospitality services
- Problem-solving skills
- Staff Management
- Administrative Support
- Guest Relations
- Project Management
- Time Management
Timeline
Front Desk Associate
Grand Fitness
12.2023 - Current
Warehouse Associate
Medline Industries, Inc
05.2022 - 12.2023
Horizontal Construction Engineer
U.S. Army Active Duty
04.2018 - 04.2022
Bachelor of Science - Nuclear Medicine Technology
Virginia Commonwealth University
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