RaQuan Moss
Austin
Summary
Diligent Manager with solid background in supervising cashier operations and ensuring efficient payment processing. Successfully managed team to maintain high levels of customer satisfaction and streamlined routine tasks. Demonstrated leadership and problem-solving skills to enhance team performance and resolve customer issues effectively.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
09.2024 - Current
- Process and categorize packages ensuring they are ready for delivery
- Utilized barcode scanning technology to process incoming and outgoing orders.
Delivery Driver
Eighty Eight Delivers
06.2023 - 07.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
Sales Representative
Sweet Water Home Services
09.2022 - 06.2023
- Demonstrated excellent customer service skills when dealing with client inquiries.
- Communicated product features, advantages, and benefits to customers.
- Developed and maintained relationships with customers to ensure repeat business.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Worked with management teams to develop annual sales plans, goals, and targets.
Customer Service Coordinator
Marshalls
03.2019 - 08.2022
- Managed the front end by training, developing and supervising employees at the cash registers.
- Established metrics to measure performance against goals, objectives, and industry benchmarks.
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
Education
Bachelor of Fine Arts - BFA - Spanish Language & Literature
Texas State University
San Marcos, TX05.2024
Associate in Arts (A.A.) - Communication
Texas State University
San Marcos, TX12.2023
Associate of Arts - AA - Japanese Language & Literature
Austin Community College
Austin, TX01.2019
Skills
- Service excellence
- Communication skills
- Strategic leadership
- English
- Proficient in bilingual communication
- Proficient in Microsoft Word
- Time management
- Cash management
- Attention to detail
- Problem-solving
- Labeling and boxing
Languages
Spanish
Full Professional
English
Native or Bilingual
Japanese
Professional Working
Timeline
Warehouse Associate
Amazon Warehouse
09.2024 - Current
Delivery Driver
Eighty Eight Delivers
06.2023 - 07.2024
Sales Representative
Sweet Water Home Services
09.2022 - 06.2023
Customer Service Coordinator
Marshalls
03.2019 - 08.2022
Associate in Arts (A.A.) - Communication
Texas State University
Associate of Arts - AA - Japanese Language & Literature
Austin Community College
Bachelor of Fine Arts - BFA - Spanish Language & Literature
Texas State University
Similar Profiles
Bryan ArencibiaBryan Arencibia
Amazon Fulfillment Associate at Amazon WarehouseAmazon Fulfillment Associate at Amazon Warehouse
Ngoc NguyenNgoc Nguyen
Associate Warehouse at Amazon WareHouseAssociate Warehouse at Amazon WareHouse
Charlie TejadaCharlie Tejada
Seasonal Worker at Amazon WarehouseSeasonal Worker at Amazon Warehouse
Chamen FullerChamen Fuller
IT Technician at Lake Travis Independent School DistrictIT Technician at Lake Travis Independent School District
Norman ScottNorman Scott
Influencer Marketing Manager at Uplift DeskInfluencer Marketing Manager at Uplift Desk